Hi there @lanthalas,
Thanks for reaching out!
Do you mean a scheduled Post Notification email?
Can you please let me know what happened exactly? I need to understand if MailPoet “thinks” if it was sent or not 🙂
You can also create a usual Post Notification email with just certain posts and send it immediately.
Looking forward to hearing back from you!
Hi Elvira,
Thanks for your answer.
In fact because of a not accurate parameter, most of my subscribers where stated as “inactivated”. So when mailpoet sent the last annoucement, most of my subscriber didn’t receive a mail. Regarding Mailpoet, everythings was ok.
I changed the parameter a,d all my subscribers were ok again. But the question is : how to send the mail to those which were inactivated..??
Hope it’s more clear. appologie for my bad english 🙂
Hi there @lanthalas,
Thanks for getting back to us!
We did have a bug in the older versions where subscribers could be marked as inactive incorrectly.
So in your case, this is what you can do:
– enable Inactive Subscribers feature again;
– filter all Inactive subscribers from your list;
– select them and add them to a temporary list -> check that this list now only has Inactive subscribers from your previous list;
– disable Inactive Subscribers feature -> check if your temporary list has Subscribed users now;
– create a one-time Post Notification email with the missed post by manually adding this post to your email;
– send it to your temporary list.
Here is the screenshot: https://d.pr/i/iekqtI
Let me know how it goes!
Hi,
Thanks for your message.
It’s roughly what i did. Once all subscribers were activated, we create a new article same as the one not correctly sent, and it was sent to all list.
By i would have appréciate not to have to create a new article, as the article already existe.
It would be fgreat to have a functionnalité to send any article already existing to a liste manually, and not only when a event occurs.
Thanks
Hi there @lanthalas,
Oh, I see!
In this case, you could create a one-time newsletter with the missed post so a new post won’t have to be published.
Sorry that my instructions were not clear!
Please let me know if you have further questions!
Hi,
sorry, i don’t know how to do that, that’s my problem….
can you help with detail procedure?
thanks
