Hello @pearlpepper,
Thank you for contacting the support and sorry for any inconvenience that might have been caused due to that.
It seems like an issue on our end and we will fix this in one of our upcoming updates.
In the meantime, if there’s anything else we can help you with, please let us know.
We are here to assist.
Hello. My robots.txt file has been cleaned up again. Now I have found a new problem that clears it up. Please watch the video.
https://youtu.be/q4EV_bnb_AU
I also want to inform you that I am using multisite. Perhaps these problems are related to the multisite mode and everything will work on one site.
Hello,
Thank you for your patience.
We released a quick Beta update you can try to see if that helps.
Please enable the Beta update by following this:
https://rankmath.com/kb/version-control/#beta-updates
https://rankmath.com/wp-content/uploads/2020/02/Rank-Math-Beta-Testing.jpg
If you are unable to see an update, please clear Rank Math’s transients from:
WP Dashboard >> Rank Math >> Status & Tools >> Database Tools >> Remove Rank Math Transients >> Remove transients
https://i.rankmath.com/Pbu5J6
Please clear the caches from the server and WordPress after updating.
You can disable the Beta updates once you update to the latest version and the issue is fixed. Thank you.
Hello. I installed the update and cleared the site cache and removed the transients from the database. The problem has not been fixed. I sent you a second video where you can test this bug. Watch the second video, please.
I tested the problem from the first video and it was fixed. OK. No problem. But there is a problem from the second video. To show that there is a problem in the second video, I made a new video.
https://www.youtube.com/watch?v=yAfFdQTWS1o
