retrieving reviews stopped

  • Resolved Yair

    (@yairadi)


    4 years, 6 months ago

    Hi there,
    It looks like the plugin has stopped retrieving reviews automatically.

    Currently have 18 active reviews retrieved from Google Places (and imported).

    I thought was a problem with the IP because is changing almost every time I check in “wp-admin/options-general.php?page=google_business_reviews_rating_settings#setup”.

    To workaround this I setup a x.x.x.0/24 on the Places API restriction.

    Changed the Update Frequency to Hourly and still the “Last Access” on “https://console.cloud.google.com/projectselector2/google/maps-apis/credentials” said 2 days.

    thanks for a great plugin!

    The page I need help with: [log in to see the link]

Viewing 2 replies - 1 through 2 (of 2 total)
  • Plugin Author Noah Hearle

    (@designextreme)

    4 years, 6 months ago

    @yairadi I don’t think a dynamic IP will work so well with the Restriction By IP…

    Please contact me directly through email wordpress dash plugins at designextreme dot com and I can assist further with your specific issue.

    Plugin Author Noah Hearle

    (@designextreme)

    4 years, 6 months ago

    I’ve contacted you by email.

    Here is the solution I found that will work if your IP changes frequently:

    1. Remove the IP restriction entirely and go to Google Maps Platform: Quotas;
    2. Select Places API from the dropdown at the top;
    3. In the first Requests section,
    4. Set the “Requests per day” to 100 and click Save.

    The quota limit is important because you don’t want another person to use your API Key (which could cost you money if over-used).

    As I said in the email most web hosts will not change the IP regularly, so this solution could be a good fall-back if you find this happening.

Viewing 2 replies - 1 through 2 (of 2 total)

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