Multiple Onboarding Issues

  • Resolved carmen9ccw

    (@carmen9ccw)


    4 years, 6 months ago

    Hi there,

    We have been having multiple issues but the support’s reply is really slow and we are rushing for launch.

    Shipping:
    Shipping calculations currently does not appear in checkout

    Product Upload by Vendor:
    Vendor couldn’t alter product name after clicking on “Sell Yours”

    Rank Math:
    1. SEO fields not showing when vendor creating a product. They cannot input the SEO details
    2. For the products entered by admin, will the Product’s SEO metadata be copied if vendor click “Sell Yours”?

    Please reply soonest.

    Thanks,
    Carmen

    The page I need help with: [log in to see the link]

Viewing 1 replies (of 1 total)
  • Plugin Author MultiVendorX

    (@wcmp)

    4 years, 6 months ago

    Hi @carmen9ccw, our replies are inline :

    – Shipping:
    Shipping calculations currently does not appear in checkout
    >> I have added table rate from the admin end, but this is also not displayed.

    – Product Upload by Vendor:
    Vendor couldn’t alter product name after clicking on “Sell Yours”
    >> As you are using “sell yours”, it lets vendors sell the same products of another vendor. Hence the product name can’t be changed.

    Rank Math:
    1. SEO fields not showing when vendor creating a product. They cannot input the SEO details
    >> This seems like some conflict issue.

    2. For the products entered by admin, will the Product’s SEO metadata be copied if the vendor click “Sell Yours”?
    >> Yes
    Please check your mail for further help.

Viewing 1 replies (of 1 total)

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