section not maintaining the correct margins | WordPress.org

miraibay
(@miraibay)

4 years, 6 months ago
The section I am referring to is the one dedicated to “Nos certifications”. I created this section using a template from The Landing Factory. The section works regularly in this landing page /new-version-branding-certificazioni-ita/ which I saved as a template and reused in the non-working page. The problem occurs when I edit the texts. I have tried all these steps https://elementor.com/help/troubleshooting-layout-issues/ but the problem persists for all the landings where I have to edit the texts in this section. How can I solve this problem?
- This topic was modified 4 years, 6 months ago by Jan Dembowski.
The page I need help with: [log in to see the link]

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Moderator Jan Dembowski
(@jdembowski)

Forum Moderator and Brute Squad

4 years, 6 months ago

Looking at your site, you are an Elementor Pro v3.4.2 user. The developer can’t have a conversation with customers here. That’s not permitted for anyone.

For pro or commercial product support please contact the developer directly on their site. This includes any pre-sales topics as well.

https://wordpress.org/support/topic/customers-and-elementor-pro-users/

As the developer is aware, commercial products are not supported in these forums. I am sure they will have no problem supporting you there.

Elementor Team
(@michellei)

4 years, 5 months ago

Hi,

Since you are an Elementor Pro user, you can open a support ticket at my.elementor.com.

I’d also suggest you check out our Elementor Community forum, we have created it to connect Elementor users together and share knowledge, my.elementor.com.

WordPress.org rules state that commercial products are not supported here.

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2 replies
3 participants
Last reply from: Elementor Team
Last activity: 4 years, 5 months ago
Status: not a support question