Backup Stalling

Hi,

Can you try backing up other components like themes? and see if you get the same issue?

Thanks,
Bryle

Hi,

Can you try to replace the backup.php (wp-content/plugins/updraftplus/backup.php) with the file attached? Then run a new backup and see if this fixes the issue?

https://drive.google.com/file/d/1atbbxnFNVUfMtWUhpxWmAf0PklUZZnhk/view?usp=sharing

Thanks,
Bryle

Hi,

Thank you for your patience.

I’ve had a look over your latest log and can see it’s not quite right.

Can you replace the backup.php (wp-content/plugins/updraftplus/backup.php) with the file attached below:

https://we.tl/t-jq9f481E5n

This should resolve all your issues.

If you do continue to have issues please send the latest backup log so I can investigate.

Best Wishes,

Ashley

Hi,

Could you just double check that you replaced backup.php with the latest version I sent?

If you open backup.php and look for line 4332 it should have this line

if (preg_match('/\.tmp$/', $zip_path)) {

Looking at the logs it doesn’t look like the latest version is being used, if it is being used then theres still a problem that I need to look into.

As for the complete with warnings log line your getting, its from this:

[Warning] A very large file was encountered: uploads.zip

It’s finding a uploads.zip file in /home/xxxjojoxxx/public_html/wp-content

If you do want that file backed up, then theres nothing to worry about as it is getting backed up.

If you don’t want it backed up you either need to remove it, or exclude it in the UpdraftPlus settings.

Best Wishes,

Ashley