• Resolved Claude

    (@xclazac2)


    Hello.
    I am having problems with your plugin, both as regards the setting of how to show the badge (for example, I deactivate the view mode on widget but nothing happens (it always remains), I deactivate the view mode on fullname but on the user profile nothing happens).

    Another thing is your outdated JS version. Having trouble displaying tooltips with a BDThemese plugin (they are people who update frequently and their versions) they have found that your version is an old version and it needs updating! Deactivating your plugin the tooltip works normally. I quote verbatim from their answer: “This plugin using old version popper js so notice theme update their js”.

    Thank you very much for your availability.

Viewing 5 replies - 1 through 5 (of 5 total)
  • Plugin Author Themosaurus

    (@themosaurus)

    Hi @xclazac2,

    Thank you for reaching out to us.

    For some compatibility reasons, we can’t update the JS version immediately. Please be aware that this task has been added to our to do list. Unfortunately, no release date can be disclosed at the moment as we have a lot to work on. We’ll keep you inform and be back to you as soon as the JS version will be updated.

    Best,

    Thread Starter Claude

    (@xclazac2)

    Hello and thanks for the reply.

    Can this practice possibly be done by a developer hired by me?

    Things that don’t work are different with your plugin (including internal settings that don’t work)
    Unfortunately, with free plugins there are often incombatibilities and they are nasty. I recommend charging something annually with a few more settings and giving assistance to the public.

    Thanks

    Plugin Author Themosaurus

    (@themosaurus)

    Hi @xclazac2,

    It can indeed be done on your website by a developer. 🙂

    We’re sorry to read you’re facing other issue with our plugin. Don’t hesitate to bring these issues to our attention by creating new topics.

    Thank you for sharing your honest opinion. Every plugin has its limitations and advantages. I’m sure you can understand that it’s hard for the authors of a plugin or even a theme to spend free time to answer users of their free plugin. Be sure we do our best!

    Best,

    • This reply was modified 4 years, 5 months ago by Themosaurus.
    Plugin Author Themosaurus

    (@themosaurus)

    Hi @xclazac2,

    We just released a new update of our plugin that updates the JS used. 🙂

    Updating this plugin to the last version should solve our issue.

    Best,

    Thread Starter Claude

    (@xclazac2)

    Hello.
    Yes, the anomaly has been resolved!

    Thank you!

Viewing 5 replies - 1 through 5 (of 5 total)

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