Errors:

  • Resolved frodrig06

    (@frodrig06)


    4 years, 7 months ago

    I contacted my host as you suggested and it was determined to be a Cloudflare firewall issue. We disabled the Cloudflare Firewall and it seemed to be working for a while. Before that, I deactivated the plugin with the remove all trace and deleted the plugin. We can’t seem to get rid of this on our website and it’s not happening with others on the same host presently. I like the plugin and would love it if it can work.

    s:
    2021-09-30 17:24:38: Cron: Unknown error type: sfw_update_checker Error: WRONG_SITE_RESPONSE ACTION: sfw_update__worker RESPONSE: “<!DOCTYPE HTML> <html lang=”en-US”> <head> <meta charset=”UTF-8″ /> <meta http-equiv=”Content-Type” content=”text/html; charset=UTF-8″ /> <meta http-equiv=”X-UA-Compatible” content=”IE=Edge,chrome=1″ /> <meta name=”robots” content=”noindex, nofollow” /> <meta name=”viewport” content=”width=device-width,initial-scale=1″ /> <title>Just a moment…</title> <style type=”text/css”> ht”
    You can get support any time here: https://wordpress.org/support/plugin/cleantalk-spam-protect.

    The page I need help with: [log in to see the link]

Viewing 3 replies - 1 through 3 (of 3 total)
  • Plugin Author alexandergull

    (@alexandergull)

    4 years, 7 months ago

    Hello @frodrig06

    1) You’ve got this error for http://www.mightyfinedesign.co. Other sites on the same host worked well.
    2) You’ve disabled CF and the error disappeared then.
    3) Now you need us to make it work with CF enabled.

    Am I understand correctly or I missed somth?

    Plugin Support amagsumov

    (@amagsumov)

    4 years, 7 months ago

    Hello @frodrig06

    Does the problem still persist? If yes, please press the button “Synchronize with cloud” in the plugin settings here:

    WordPress Dashboard -> Settings -> Antispam by Cleantalk

    If it doesn’t help, please install this special version:

    Download link: https://github.com/CleanTalk/wordpress-antispam/releases/download/fix-version/cleantalk-spam-protect.zip )

    Here is an instruction you may find useful:

    1. Go to the WordPress Administrator Panel —> Plugins.
    2. Find the plugin “Spam Protection by CleanTalk” —> Deactivate.
    3. After the automatic page refresh, find the plugin again “Spam Protection by CleanTalk” —> Delete. Confirm “Yes, delete these files”.
    5. Go to Plugins —> Add New —> Upload Plugin.
    4. Download the plugin archive from the link above.
    6. Choose the downloaded archive and press “Install Now”.

    Contact us if you have any questions.

    • This reply was modified 4 years, 7 months ago by amagsumov.
    Plugin Author alexandergull

    (@alexandergull)

    4 years, 7 months ago

    We haven’t heard back from you in a while, so I’m going to mark this as resolved – if you have any further questions, you can start a new thread.

    If you have opened a private ticket, let’s continue the conversation via the ticket.

    WBR.

Viewing 3 replies - 1 through 3 (of 3 total)

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