• Resolved stef12345

    (@stef12345)


    Hello, after updating Woocommerce, there is a drop down box to choose the weight of the pot (wasn’t there before). That’s great, however after choosing the size in the drop down menu, you go directly to the item page but what was chosen in the drop down menu in the previous page is not showing in the next page. How can I rectify this? Many thanks

    The page I need help with: [log in to see the link]

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  • Plugin Support abwaita a11n

    (@abwaita)

    Hi @stef12345,

    The option to select variations from a dropdown on the shop page is not coming from WooCommerce.

    You’ll want to find out the tool adding this functionality and get in touch with the author for assistance. To do this, you’ll want to perform a conflict test, not because you have a conflict but just so that you can narrow down to the tool that is adding the variation dropdowns.

    *High chances that it’s coming from your theme. If so, you can reach the authors here – https://themeforest.net/item/betheme-responsive-multipurpose-wordpress-theme/7758048/support.

    Let us know how it goes.
    Thanks.

    Plugin Support abwaita a11n

    (@abwaita)

    Hi,
    We’ve not heard back from you in a while, so I’m marking this thread as resolved. Hopefully, the above info was helpful and you were able to find a solution to the issue.

    If you have further questions, please feel free to open a new topic.

    Thanks.

Viewing 2 replies - 1 through 2 (of 2 total)

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