• Resolved Sebi_26

    (@sebi_26)


    • The problem concerns the WooCommerce e-commerce module and more particularly the creation of simple, virtual and downloadable products.
    • For a few days (it worked well before), the download url of the downloadable file is automatically transformed by woo commerce, wrongly and leading to a 404 error for the customer trying to download the link.
    • Example of the declared url: https://www.orama-patrimoine.fr/wp-content/uploads/2021/09/livre-blanc-orama-patrimoine.pdf
    • Example of the url transformed by woocommerce upon registration: /home/oramapp/www/wp-content/uploads/2021/09/livre-blanc-orama-patrimoine.pdf
    • NB: no new plugins installed between the before and after bug.

    Any ideas ? A big thank you in advance

Viewing 2 replies - 1 through 2 (of 2 total)
  • Howdy @sebi_26

    Sorry to hear about this. This has been confirmed as a bug with WooCommerce and reported here. The problem has been worked on already and a solution will be shipped with the next update of WooCommerce.

    Apologies for the inconvenience.

    Thread Starter Sebi_26

    (@sebi_26)

    Ok merci pour cette confirmation !

Viewing 2 replies - 1 through 2 (of 2 total)

The topic ‘URL Error on Downloadable Files’ is closed to new replies.