Webshop prices showing erroneously

  • Resolved qarrtsiluni

    (@qarrtsiluni)


    4 years, 7 months ago

    Hi there!
    In Google Chrome browser on my pc, prices displayed for all items do not include VAT, although they are set up to do so.
    E.g. this one item: https://www.q-publish.dk/vare/ernaering-fysisk-degeneration/
    It show the price dkk 239,96, however it should show 299,95 since the price is set up to include VAT (VAT = moms in Danish, inkl. moms = VAT included).
    In FireFox and Edge browsers on my pc prices show 299,95 dkk correctly, and so does the Chrome browser on my mobile iphone.
    So why does the webshop subtract VAT from the price // what is the problem?
    Thank you ever so much for your help!
    Best regards,
    Henrik

    The page I need help with: [log in to see the link]

Viewing 2 replies - 1 through 2 (of 2 total)
  • Plugin Support abwaita a11n

    (@abwaita)

    4 years, 7 months ago

    Hi Henrik,

    I visited the item you shared a link to and the price appears to be correct in Chrome on my PC:


    Link to image: https://snipboard.io/DpbEIl.jpg

    Further, you mentioned that your other browsers show the correct price. Thus, I would think that you’re seeing a cached page on your Google Chrome. Could you try the following:
    * Do a hard refresh on the page – CTRL + F5 on PC. Here’s a guide explaining how to hard refresh.
    * If the above does not work, clear your browser cache – you can find a guide in this documentation page.

    Let us know how it goes.
    Thanks.

    Plugin Support abwaita a11n

    (@abwaita)

    4 years, 7 months ago

    Hi,
    We’ve not heard back from you in a while, so I’m marking this thread as resolved. Hopefully, the above info was helpful and you were able to find a solution to the issue.

    If you have further questions, please feel free to open a new topic.

    Thanks.

Viewing 2 replies - 1 through 2 (of 2 total)

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