User Minimum Role not Working

  • Resolved devonsays

    (@devonsays)


    4 years, 9 months ago

    Hello

    The roles seem to be quite strict.

    Right now, a user needs to be the selected role and only that selected role in order to see the menu item.

    If I have selected for one role to see this item, but the user belongs to that role among others, then they cannot see the menu item.

    Is there a way to work around this?

    I am using the Memberpress Membership System to create roles and my theme is Divi.

    For example, I have someone who has 2 roles: student, group leader. I want the menu item to be displayed to anyone with a group leader role. But because this user has a student role as well, the menu item doesn’t show up for them.

    Thanks

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  • Plugin Support mark l chaves

    (@mlchaves)

    4 years, 8 months ago

    Hi @devonsays,

    Thanks so much for posting. We’re sorry you’re seeing an issue with your student and group leader roles.

    Unfortunately, we haven’t seen that issue ourselves.

    Here’s the test case we just ran:

    1) Created a Group Leader role.

    2) Assigned a user the roles Editor, Tester, and Group Leader.

    3) Created a Post link menu item to a test post.

    4) Set Who can see this link? to Logged in Users.

    5) Clicked Choose which roles can see this link.

    6) Clicked only the Group Leader role.

    7) Clicked Save Menu.

    8) Logged in as the user from step #1 (editor, tester, group-leader). The test Post link appeared in the menu (expected for a Group Leader).

    9) Logged in as a subscriber. The test Post link did NOT appear (expected for a non Group Leader).

    As an alternate case, I changed the Post link menu item to allow the Admin, Tester, and Group Leader roles. This worked as expected.

    Have you tried other combinations just to see what happens? Can you also make sure you’re not getting any JavaScript errors in the browser console (to rule out plugin conflicts).

    If you’re still getting unexpected results, would you please reach out to us using this link?

    https://code-atlantic.com/contact-us/

    That way we can have a closer look using a secure channel.

    Thanks so much :-)`

    Plugin Support mark l chaves

    (@mlchaves)

    4 years, 8 months ago

    Hi @devonsays,

    We’re going to close this thread since we haven’t heard back from you.

    Feel free to post a new issue or contact us directly if you need help with anything else.

    [https://code-atlantic.com/contact-us/]

    Cheers 🙂

Viewing 2 replies - 1 through 2 (of 2 total)

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