• Resolved drjkiel

    (@drjkiel)


    Good evening-

    I’ve been working on my site with elementor for a few weeks and things are moving along. About 10 pages (chapters) are up with bullet points. However the last one I created (and a test page after), the bullet points aren’t working. They show up on the elementor editor page, but not in the preview section or live pages. I have confirmed this by having others check. I can’t figure it out. All suggestions for trouble shooting are welcome.

    Note that the footnotes plugin is bugged on that specific page too. For this reason I think its a Neve theme problem? I’m not sure.

    Examples screenshots: https://imgur.com/a/J1lwk0o

    Website with working bullet points: http://mskultrasound.net/gout/

    Page that isnt working: http://mskultrasound.net/superficial-venous-thrombophlebitis/

    Thanks in advance,

    John 

    The page I need help with: [log in to see the link]

Viewing 3 replies - 1 through 3 (of 3 total)
  • Hi @drjkiel!

    It looks like on that specific page there is no style assigned to that list, so nothing appears in front of the text. Please try to insert the code below in the Additional CSS section within the Customizer.

    .page-id-1580 ul{
        list-style-type: circle !important;
    }

    Let me know how this worked for you!

    Have a nice day!

    Thread Starter drjkiel

    (@drjkiel)

    @luciamarinescu

    Good morning, thanks for helping out. Injecting this code did fix the bullet points but let me elaborate.

    I tried turning off all plugins except elementor, that didnt help. I then tried installing a different theme (instead of Neve), which fixed the problem. So Neve is the issue, I can’t identify any conflicts with other plugins.

    So the question is why didnt Neve inject the “style” into that page? Because fixing the bullet points didnt fix the references at the bottom, which are still off center on this page. Also on any pages I create as new, the same issue exists (see: https://mskultrasound.net/svt/ which I created yesterday). So there is something wrong with the theme.

    Any suggestions?

    Mat

    (@mateithemeisle)

    Hello @drjkiel,

    Thank you for the clarification!

    I have accessed your website again and thre are a lot of errors in your console relating to content loaded over HTTP instead of HTTPS as your website does have an SSL certificate activated. This can cause fractures in content loading or a misbehavior of the site itself.

    To solve this it’s better if you first check in the Dashboard > General Settings and see if your website is HTTP or HTTPS. If you have an SSL certificate activated on your website it should be HTTPS.

    If you don’t have access to these settings or they are greyed out, it means the URL is hardcoded into the wp-config.php file. In this case, we would suggest getting in contact with your hosting provider and ask for help. However, if you want to try and fix it yourself you could try the below method.

    Here are the steps to follow.

    In order to change that, you have to update the file manually with the help of an FTP client. I know it might sound like a lot of work but if you follow the below steps precisely you’ll get it done in no time.

    1) First backup your site to be safe in case something goes wrong.

    2) Download an FTP client of your choice.

    3) Simply connect to your website using an FTP client and edit the wp-config.php file. You need to add the following code just above the line that says ‘That’s all, stop editing! Happy publishing’.

    CODE TO BE ADDED:

    define( 'WP_HOME', 'https://yourwebsite.com' );
    
    define( 'WP_SITEURL', 'https://yourwebsite.com' );

    Thank you and please let us know if this worked for you!

Viewing 3 replies - 1 through 3 (of 3 total)

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