Cannot open settings

  • jxohann

    (@jxohann)


    4 years, 6 months ago

    Hello,

    i have a problem with CyberPress. When i try to open the Plugin settings, i got the following error:

    “Es gab einen kritischen Fehler auf deiner Website. Bitte überprüfe den Posteingang deiner Website-Administrator-E-Mail-Adresse für weitere Anweisungen.”

    english version here:

    “There was a critical error on your website. Please check the inbox of your website administrator email address for further instructions.”

    Can you fix this? Or do you know how I can fix it?

    Regards
    johann

Viewing 5 replies - 1 through 5 (of 5 total)
  • utlilb

    (@utlilb)

    4 years, 6 months ago

    I receive the same error when going to settings. WP version 5.8.1.

    I also get this error whenever I try to add any players, tournaments, games, or teams. “Updating failed. The response is not a valid JSON response.”

    Plugin Author nK

    (@nko)

    4 years, 5 months ago

    Hey guys.

    Can you check the latest plugin update? I don’t see the error in the Settings pages.

    Thread Starter jxohann

    (@jxohann)

    4 years, 5 months ago

    Hi,

    now there is a other error:

    Fatal error: Uncaught Error: Call to undefined method CyberPress_Settings_API::show_navigation() in /var/www/wordpress/wp-content/plugins/cyberpress/classes/class-settings.php:762 Stack trace: #0 /var/www/wordpress/wp-includes/class-wp-hook.php(303): CyberPress_Settings->print_settings_page() #1 /var/www/wordpress/wp-includes/class-wp-hook.php(327): WP_Hook->apply_filters() #2 /var/www/wordpress/wp-includes/plugin.php(470): WP_Hook->do_action() #3 /var/www/wordpress/wp-admin/admin.php(259): do_action() #4 {main} thrown in /var/www/wordpress/wp-content/plugins/cyberpress/classes/class-settings.php on line 762

    Hope this helps you.

    Regards johann

    utlilb

    (@utlilb)

    4 years, 5 months ago

    I am still getting both the error when going to the settings page as well as an error any time I try to add any players, tournaments, games or teams. https://i.imgur.com/HsGFeTF.png

    • This reply was modified 4 years, 5 months ago by utlilb.
    • This reply was modified 4 years, 5 months ago by utlilb.
    Plugin Author nK

    (@nko)

    4 years, 4 months ago

    I still can’t reproduce this error… Can you check it with disabled 3rd-party plugins in the default TwentyTwenty theme?

Viewing 5 replies - 1 through 5 (of 5 total)

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