“Critical error on this website”

  • Resolved gmattwp

    (@gmattwp)


    4 years, 8 months ago

    Does the plug-in do any kind of check for the presence of sidebars/widgets before attempting to do anything?

    Or does it just automatically presume either is being used?

    After activation, I immediately get a “critical error on this website” error page for any page I try.

    I will note the theme being used has neither, so failing to check first for their existence might be the cause of this hard error???

    Can the plug-in work without widgets? I just want a simple shortcode on the blog page itself to switch languages and don’t need widgets otherwise.

Viewing 3 replies - 1 through 3 (of 3 total)
  • Plugin Support Alex Gor

    (@alexgff)

    4 years, 8 months ago

    What theme are you using?

    Thread Starter gmattwp

    (@gmattwp)

    4 years, 8 months ago

    Alex – Thanks for quick reply.

    It is a custom theme that was built without widgets/sidebar. (Realize you can’t troubleshoot it… just looking for general suggestions here.)

    Tried registering a sidebar/wdiget, as that seemed like an obvious test, but still the blog pages deliver “There has been a critical error on this website.”

    Are there other requirements WPGlobus might have I should be aware of?

    I really like the program, and am willing to spend a bit of time troubleshooting to get it to work.

    Plugin Support Alex Gor

    (@alexgff)

    4 years, 8 months ago

    I’m not sure that the problem is related to missing sidebar/widgets.
    Please send us an email as described on
    https://wpglobus.com/contact-us/
    with link to this post

Viewing 3 replies - 1 through 3 (of 3 total)

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