• Resolved philipbell21

    (@philipbell21)


    Hello,

    i found out together with the RankMath support that your Plugin conflict with theirs. You can’t update the Snippets anymore if both are active. Also the RankMath plugin display is wrong in the posts as long as Metaslider is active see: https://i.rankmath.com/C7SfST

    Could you help me to fix it, or fix it with an update?

    Greetings,
    Philip

    The page I need help with: [log in to see the link]

Viewing 3 replies - 1 through 3 (of 3 total)
  • Hi,

    This is a known issue. Our developers had already ruled this out as an SDK issue and is not related to MetaSlider.

    We also have created a ticket on SDK repo and is also waiting for their update.

    @philipbell21

    I can’t reproduce this, unfortunately. I’m thinking it’s MetaSlider + Rank Math + another factor (maybe plugin or theme).

    Are you able to help us narrow down the issue a bit more? For example, could you switch to a default theme for 1-2 minutes just to test it’s not coming from your theme? I realize that might not be practical though. Also, what version of Avada?

    Then do the same with other plugins to see if we can narrow it down further.

    If still no luck, could you list out your plugins so I can try to recreate the issue?

    Thanks

    Hi @philipbell21 – Rank Math released an update yesterday that should resolve this issue. Could you please update to the latest version of Rank Math and let us know if the issue still persists? Thanks!

Viewing 3 replies - 1 through 3 (of 3 total)

The topic ‘Conflict with rankmath’ is closed to new replies.