Need to add bypass rule for audio to play. How to get this done?
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Hi!
We’re trying to submit a podcast to the platforms, but the audio is not playing and returning a 404 error.
I’ve read the support article here (https://support.castos.com/hc/en-us/articles/360018923959-Podcast-episodes-will-not-play-) saying we need to submit a support ticket to have this bypass rule added by our host, but how exactly do I submit a support ticket / contact someone who can help us do this?
And if I do need to add rules for the nginx config, how do I do that? I can’t figure this out.
The page I need help with: [log in to see the link]
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