• Resolved soniaferra95

    (@soniaferra95)


    Google Search Console cannot fetch the sitemap and I don’t know why.
    https://funkyparrotscrew.altervista.org/sitemap_index.xml

    When I add my sitemap_index.xml on Google Search Console appear the message:
    ‘Errore HTTP generale.
    Abbiamo rilevato un errore durante il tentativo di accesso alla Sitemap. Verifica che la Sitemap rispetti le nostre linee guida e sia accessibile alla posizione specificata, quindi inviala di nuovo.
    Esempi
    Errore HTTP: 404’

    Does anyone have any ideas on what may be the problem?
    Sonia

    The page I need help with: [log in to see the link]

Viewing 2 replies - 1 through 2 (of 2 total)
  • @soniaferra95

    We can confirm that your Yoast-generated sitemap is technically correct and reachable. Even nothing seems to be blocked from the robots.txt file.

    To address this, we suggest the following actions:

    1. Clear all your caching from your theme, plugin, server, CDN like CloudFlare or browser. If you are not sure how to clear caching from theme/plugin please speak to those authors. If you want to clear cache from the server, please speak to your host provider. To clear the cache from a browser use this guide: https://kb.yoast.com/kb/how-to-clear-my-browsers-cache/.

    2. Delete your sitemap in Google. Doing so will not hurt the SEO of the site. This guide explains more (scroll to the bottom): https://support.google.com/webmasters/answer/183669?hl=en.

    3. Submit the sitemap again. Be sure to submit only sitemap_index.xml and nothing else. This guide explains more: https://kb.yoast.com/kb/submit-sitemap-search-engines/.

    4. Monitor the results to see if the issue is resolved. It can take some time before Google can report on the crawled URLs after you re-submit your sitemap.

    We are going ahead and marking this issue as resolved due to inactivity. If you require any further assistance please create a new issue.

Viewing 2 replies - 1 through 2 (of 2 total)

The topic ‘Google Search Console cannot fetch the sitemap’ is closed to new replies.