• Hi, I have an issue with my website where the hamburger menu on the mobile menu is no longer working. It seems to be an issue with Async Javascript as the issue is resolved when deactivating the plugin. I also can’t replicate this in Chrome dev tools, it only seems to happen on the native mobile device.

    Could this be looked at?

    Thanks
    Ash

    The page I need help with: [log in to see the link]

Viewing 9 replies - 1 through 9 (of 9 total)
  • Plugin Author Optimizing Matters

    (@optimizingmatters)

    I see “jQuery is not defined”-errors on the browser console, so can you try not deferring/ asyncing jQuery Ash?

    Thread Starter ashogilvie

    (@ashogilvie)

    Hi, thanks for the response. I’ve excluded jQuery and no change.

    Plugin Author Optimizing Matters

    (@optimizingmatters)

    Can you try with wp-content/themes or wp-content/plugins excluded to see what causes further JS-issues?

    Thread Starter ashogilvie

    (@ashogilvie)

    Okay, when excluding Divi and the child theme, and/or plugins (screenshot example – https://postimg.cc/PC1q1SHC) I get the following error:

    Uncaught TypeError: e.indexOf is not a function
        load jQuery
        <anonymous> https://matanuska.co.zw/:203
        <anonymous> https://matanuska.co.zw/:208
    jquery.min.js:2:84932
    Plugin Author Optimizing Matters

    (@optimizingmatters)

    yeah, saw that error before, which is why I asked to try excluding theme or plugins. weird the error remains with those exclusions, do you have a page cache that might need clearing?

    Thread Starter ashogilvie

    (@ashogilvie)

    I’ve cleared all caches so there shouldn’t be. As soon as I disable the plugin the error is gone and the mobile menu works perfectly again so I’m not really sure what to try next.

    Plugin Author Optimizing Matters

    (@optimizingmatters)

    OK, can you try excluding wp-includes/js/jquery/jquery-migrate.min.js ?

    Thread Starter ashogilvie

    (@ashogilvie)

    Okay, I’ve done that and also updated the plugin. The previous error seems to have disappeared completely and the below error now appears after clearing the Siteground cache when the plugin is activated, and the menu still doesn’t work.

    GEThttps://matanuska.co.zw/wp-content/uploads/siteground-optimizer-assets/siteground-optimizer-combined-css-d469a35a2708018485304e3cdb32bacb.css
    [HTTP/2 404 Not Found 1694ms]

    Plugin Author Optimizing Matters

    (@optimizingmatters)

    GET https://matanuska.co.zw/wp-content/uploads/siteground-optimizer-assets/siteground-optimizer-combined-css-d469a35a2708018485304e3cdb32bacb.css
    [HTTP/2 404 Not Found 1694ms]

    clearly if the combined CSS is missing then things will not work, but that’s not related with AsyncJS (which does not touch/ change/ optimize CSS). maybe take the missing CSS up with Siteground?

Viewing 9 replies - 1 through 9 (of 9 total)

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