• Resolved chrism82

    (@chrism82)


    With regard to the Royal Mail plugin by WooCommerce (https://woocommerce.com/products/royal-mail), can you please confirm if the “Box Packing” feature will influence the number of labels that are printed when the orders are pulled into Click & Drop?

    We already use Click & Drop but it only creates a single label for each order as it doesn’t know how many boxes there should be so I am hopeful that the Royal Mail plugin may help with this.

    We want to be able to force it to use one box for every order item, and therefore would need one label for each box when orders are imported into Royal Mail’s Click & Drop.

    Thanks in advance for your response.

    The page I need help with: [log in to see the link]

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  • Plugin Support abwaita a11n

    (@abwaita)

    Hi @chrism82,

    As this question is about the Royal Mail plugin, which is a paid extension, please contact us at WooCommerce.com > My Account > Support. You may need to create an account before you can access that page.

    We will be able to help you further there.

    Plugin Support abwaita a11n

    (@abwaita)

    Hi,

    We’ve not heard back from you in a while, so I’m marking this thread as resolved. Hopefully, you were able to proceed as advised above.

    If you have further questions, please feel free to open a new topic.

    Thanks.

Viewing 2 replies - 1 through 2 (of 2 total)

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