Add ons missing from orders and emails

  • steveybuk

    (@steveybuk)


    4 years, 8 months ago

    Hi there,

    Got a very odd bug here. Add ons are being priced up and displayed correctly on the product page, cart and checkout, but are missing from the order confirmation page the back end orders and the email confirmations.

    The prices are correct – so the customers would be charged for the add ons, but then there’s no way for us to know which ones they have ordered.

    Have updated to latest versions of Woocommerce and YITH Product Add-Ons, the problem persists. I have disabled all other plugins, and still have the problem.

    Any ideas where to start?

Viewing 1 replies (of 1 total)
  • Plugin Support Alessio Torrisi

    (@alessio91)

    4 years, 8 months ago

    Hi there,
    May I ask you record a video showing us the issue?
    We’ll replicate your steps in order to replicate the problem, if possible.

Viewing 1 replies (of 1 total)

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