Pop-up rules | WordPress.org

Resolved southdove
(@southdove)

4 years, 9 months ago

Pop up shows for the user even AFTER the user dismisses it. Is there a setting that can remember if the user either a) subscribes or b) dismisses the pop up?

Viewing 6 replies - 1 through 6 (of 6 total)

Sygnoos Support
(@sygnoossupport)

4 years, 9 months ago

Dear @southdove ,

Thanks for reaching out.

May we have the website URL to check what kind of popup you have in order to assist you accordingly?

Best,
Popup Builder Team

Thread Starter southdove
(@southdove)

4 years, 9 months ago

sonatahomedesign.com

Sygnoos Support
(@sygnoossupport)

4 years, 9 months ago

Dear @southdove ,

Thanks for the website URL.
In the case of the Subscription popup, we have an option to ”Hide the popup for already subscribed users”:
https://prnt.sc/1qgmdx1

Please, make sure you have the option turned on.

Hope, this was helpful.

Best,
Popup Builder Team

andypandy28
(@andypandy28)

4 years, 9 months ago

This is not resolved. The question was also – shows for the user even AFTER the user dismisses it (b).

andypandy28
(@andypandy28)

4 years, 9 months ago

Sorry found it – its under Advanced – Popup showing limitation

Sygnoos Support
(@sygnoossupport)

4 years, 4 months ago

Dear @andypandy28 ,

Thanks for getting back to us.

We are glad, you have found the option 🙂

Should you need further assistance, please, get back to us.

Best,
Popup Builder Team

Viewing 6 replies - 1 through 6 (of 6 total)

The topic ‘Pop-up rules’ is closed to new replies.

6 replies
3 participants
Last reply from: Sygnoos Support
Last activity: 4 years, 4 months ago
Status: resolved