Translation:
since I installed the plugin I can’t configure it, it asks to download the htaccess but the download doesn’t start. What can I do?
This sounds potentially like a plugin conflict. Try disabling all plugins except for Wordfence and reverting to a default theme such as Twenty Twenty-One. Does the file still refuse to download when Wordfence is the only plugin enabled? If it now works, you may be able to re-enable your plugins and theme. The immediate problem will have been solved, but you may continue to see issues with scripts in Wordfence going forward unless you once again disable all plugins, change theme and re-enable everything one-by-one until you find where the problem originates.
You can install a maintenance mode plugin during this time if site visitors are likely to be affected. Browser extensions can also sometimes interfere with these pages so disabling those at the same time, or using a different browser to your default may be an idea during this period of testing too!
If that doesn’t work, are you able to send a diagnostic report to wftest @ wordfence . com? You can find the link to do so at the top of the Wordfence Tools > Diagnostics page. Then click on “Send Report by Email”. Please add your forum username where indicated and respond here after you have sent it.
Note: For the fastest response time, please make sure and add any information or questions directly to this topic and not the email address above unless asked.
Thanks,
Peter.
