Hi @ketandebroy
How many fields are added to your Register form?
Regards,
@champsupertramp
It’s only 13 fields in the UM registration form:
https://creativejagat.com/register/
@ketandebroy
This is a Cloudflare error message for connection timeout of 100 seconds to your web hosting server.
https://community.cloudflare.com/t/community-tip-fixing-error-524-a-timeout-occurred/42342
Can you test doing the UM registration and bypassing Cloudflare?
Do you have any caching active at your hosting server?
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This reply was modified 4 years, 7 months ago by
missveronica.
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This reply was modified 4 years, 7 months ago by missveronica.
I am confused… what exactly I have to do to solve this issue? I am using wp-optimise pluging to clear caches and to optimise files. What exactly I have to do? Can you help me?
@ketandebroy
First deactivate the plugin “WP-Optimize” and do a test registration via Cloudflare.
If this registration failed do the second test.
Second test turn also off the Cloudflare service and do a test registration with direct connection to your web hosting server.
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This reply was modified 4 years, 7 months ago by missveronica.
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This reply was modified 4 years, 7 months ago by missveronica.
Hi, I tried everything but could not solve the issue. Is there any other way to solve this problem? Please help me. I am worried, why this is happening..
@ketandebroy
I assume that you mean UM 2.2.2 with updated version.
Could you please try this pre-release version 2.2.3 and see if the issue still occurs?
Ensure that you’ve created a backup of your site before you update it.
Download URL: https://downloads.wordpress.org/plugin/ultimate-member.2.2.3-beta.zip
Update by uploading the zip file in:
WP -> Plugins -> Add new -> Upload plugin -> Install now -> Replace current with uploaded
When you test new registrations with this beta version also look for and report if any PHP errors in the error logs.
@ketandebroy
WAIT updating with this UM Beta version it seems to be problems with the code.
@ketandebroy
Now you can update to the latest beta version of UM 2.2.3
The download URL above is still valid as the file has been replaced after these issues:
https://wordpress.org/support/topic/um-2-2-3-beta-from-today-with-bugs/
Hi… I have installed the version 2.2.3. But I can see the same problem. What may be the reason?
@ketandebroy
Can you publish here with the Forum CODE format your “Install Info” from UM -> Settings?
Yes I can.
Here…
### Begin Install Info ###
## Please include this information when posting support requests ##
--- Site Info ---
Site URL: https://creativejagat.com
Home URL: https://creativejagat.com
Multisite: No
--- Hosting Provider ---
Host: DBH: localhost, SRV: creativejagat.com
--- User Browser ---
Platform: Windows
Browser Name: Chrome
Browser Version: 92.0.4515.159
User Agent String: Mozilla/5.0 (Windows NT 10.0; Wi
n64; x64) AppleWebKit/537.36 (KH
TML, like Gecko) Chrome/92.0.451
5.159 Safari/537.36
---- Current User Details --
Role: administrator
--- WordPress Configurations ---
Version: 5.8
Language: en_US
Permalink Structure: /%postname%/
Active Theme: Kadence 1.0.30
Page On Front: Home (#9378)
Page For Posts: (#0)
ABSPATH: /home/u152996332/domains/creativejagat.com/public_html/
All Posts/Pages: 10
WP Remote Post: wp_remote_post() works
WP_DEBUG: Disabled
WP Table Prefix: Length: 3, Status: Acceptable
Memory Limit: 40MB
--- UM Configurations ---
Version: 2.2.3-beta
Upgraded From: 2.1.17-alpha
Current URL Method:
Cache User Profile: Yes
Generate Slugs on Directories: Yes
Force UTF-8 Encoding: No
JS/CSS Compression: No
Port Forwarding in URL: No
Exclude CSS/JS on Home: No
--- UM Pages Configuration ---
User: https://creativejagat.com/user/
Account: https://creativejagat.com/account/
Members: https://creativejagat.com/members/
Register: https://creativejagat.com/register/
Login: https://creativejagat.com/login/
Logout: https://creativejagat.com/logout/
Password Reset: https://creativejagat.com/password-reset/
--- UM Users Configuration ---
Default New User Role: subscriber
Profile Permalink Base: user_login
User Display Name: full_name
Force Name to Uppercase: No
Redirect author to profile: Yes
Enable Members Directory: Yes
Use Gravatars: No
Require a strong password: Off
--- UM Access Configuration ---
Panic Key:
Global Site Access: Site accessible to Everyone
Backend Login Screen for Guests: No
Redirect to alternative login page:
Backend Register Screen for Guests: No
Redirect to alternative register page:
Access Control widget for Admins only: No
Enable the Reset Password Limit: No
Blacklist Words: 5
--- UM Email Configurations ---
Mail appears from: Creative Jagat
Mail appears from address: contact@creativejagat.com
Use HTML for E-mails: Yes
Account Welcome Email: Yes
Account Activation Email: Yes
Pending Review Email: No
Account Approved Email: No
Account Rejected Email: No
Account Deactivated Email: Yes
Account Deleted Email: Yes
Password Reset Email: Yes
Password Changed Email: Yes
--- UM Total Users ---
All Users(13)
administrator(1)
subscriber(12)
none(0)
--- UM Roles ---
Administrator (administrator)
Editor (editor)
Author (author)
Contributor (contributor)
Subscriber (subscriber)
Customer (customer)
Shop manager (shop_manager)
GiveWP Manager (give_manager)
GiveWP Accountant (give_accountant)
GiveWP Worker (give_worker)
GiveWP Donor (give_donor)
SEO Manager (wpseo_manager)
SEO Editor (wpseo_editor)
Organizer (organizer)
Moderator (moderator)
--- UM Custom Templates ---
N/A
--- UM Email HTML Templates ---
N/A
--- Web Server Configurations ---
PHP Version: 8.0.7
MySQL Version: 5.5.5
Web Server Info: LiteSpeed
--- PHP Configurations ---
PHP Memory Limit: 512M
PHP Upload Max Size: 256M
PHP Post Max Size: 256M
PHP Upload Max Filesize: 256M
PHP Time Limit: 300
PHP Max Input Vars: 5000
PHP Arg Separator: &
PHP Allow URL File Open: Yes
--- Web Server Extensions/Modules ---
DISPLAY ERRORS: N/A
FSOCKOPEN: Your server supports fsockopen.
cURL: Your server supports cURL.
SOAP Client: Your server has the SOAP Client enabled.
SUHOSIN: Your server does not have SUHOSIN installed.
GD Library: PHP GD library is installed on your web server.
Mail: PHP mail function exist on your web server.
Exif: PHP Exif library is installed on your web server.
--- Session Configurations ---
Session: Disabled
Session Name: PHPSESSID
Cookie Path: /
Save Path: /opt/alt/php80/var/lib/php/session
Use Cookies: On
Use Only Cookies: On
--- WordPress Active Plugins ---
ACF Frontend: 3.0.32
Advanced Custom Fields: 5.9.9
Advanced Editor Tools (previously TinyMCE Advanced): 5.6.0
Anonymous Restricted Content: 1.5.4
Asset CleanUp: Page Speed Booster: 1.3.8.0
Big File Uploads: 2.0.1
Classic Editor: 1.6.2
Easy Social Like Box - Popup - Sidebar Widget: 3.2
Easy Username Updater: 1.0.4
Elementor: 3.4.2
Facebook for WooCommerce: 2.6.1
Google Ads & Marketing by Kliken: 1.0.7
Health Check & Troubleshooting: 1.4.5
Ivory Search: 4.6.5
Jetpack: 10.0
Join.chat: 4.1.15
Portfolio Filter Gallery: 1.3.3
Post Views Counter: 1.3.5
Premium Addons for Elementor: 4.4.9
Really Simple SSL: 5.0.8
Sassy Social Share: 3.3.23
Smart Slider 3: 3.5.0.10
Super Progressive Web Apps: 2.1.15
Ultimate Member: 2.2.3-beta
UpdraftPlus - Backup/Restore: 1.16.60
UPI QR Code Payment Gateway: 1.2.2
WordPress Starter: 1.1.8
WP-Optimize - Clean, Compress, Cache: 3.1.12
wpDiscuz: 7.2.2
WP Easy Updates: 1.1.18
WP Event Manager: 3.1.21
WPForms Lite: 1.6.8.1
WP Mail SMTP: 3.0.3
WP Maintenance Mode: 2.4.1
WP PleaseWait: 2.2.3
WP ULike: 4.5.4
WP User Manager: 2.6.2
Yoast SEO: 16.9
Youtube Subscribe: 3.0.0
### End Install Info ###
@ketandebroy
Enable debugging with the instructions in this section:
“Example wp-config.php for Debugging”.
https://wordpress.org/support/article/debugging-in-wordpress/
Make your registration test.
Look at the /wp-content/debug.log file for any PHP errors.
Copy and display the PHP errors in the Forum.
Can you please help me if I share Wp-access privately?
