Payment Request Buttons not shown

Resolved

(@minimal5)

Hi there,

We recently started using Stripe on our Woocommerce store. According to the Stripe team, the integration has been done correctly, however the Apple Pay Request Button is not showing properly.

By default it simply does not show (and I am making sure to be on an IOS compatible device), on Safari. I have tried personalising it by going to my WordPress Dashboard>Woocommerce>Settings>Payments and changing the type of button to “personalised” but then the button appears but is not properly aligned and won’t let me modify it.

I have used Elementor to design my store and am also using a theme, Sitka.

Everything is updated to the latest version (Stripe, WordPress, Woocommerce).

Does anybody have any tips?

Thanks so much in advance!

Carlos

Here is the Status:


### WordPress Environment ###

WordPress address (URL): https://www.minimalwanders.com
Site address (URL): https://www.minimalwanders.com
WC Version: 5.5.2
REST API Version: ✔ 5.5.2
WC Blocks Version: ✔ 5.3.3
Action Scheduler Version: ✔ 3.2.1
WC Admin Version: ✔ 2.4.4
Log Directory Writable: ✔
WP Version: 5.8
WP Multisite: –
WP Memory Limit: 256 MB
WP Debug Mode: –
WP Cron: ✔
Language: es_ES
External object cache: –

### Server Environment ###

Server Info: Apache
PHP Version: 7.3.29
PHP Post Max Size: 128 MB
PHP Time Limit: 30
PHP Max Input Vars: 1000
cURL Version: 7.71.0
OpenSSL/1.1.1d

SUHOSIN Installed: –
MySQL Version: 5.5.5-10.3.30-MariaDB-cll-lve
Max Upload Size: 128 MB
Default Timezone is UTC: ✔
fsockopen/cURL: ✔
SoapClient: ✔
DOMDocument: ✔
GZip: ✔
Multibyte String: ✔
Remote Post: ✔
Remote Get: ✔

### Database ###

WC Database Version: 5.5.2
WC Database Prefix: wp_
Tamaño total de la base de datos: 41.10MB
Tamaño de los datos de la base de datos: 37.34MB
Tamaño del índice de la base de datos: 3.76MB
wp_woocommerce_sessions: Datos: 0.37MB + Índice: 0.01MB + Motor MyISAM
wp_woocommerce_api_keys: Datos: 0.00MB + Índice: 0.00MB + Motor MyISAM
wp_woocommerce_attribute_taxonomies: Datos: 0.00MB + Índice: 0.00MB + Motor MyISAM
wp_woocommerce_downloadable_product_permissions: Datos: 0.00MB + Índice: 0.00MB + Motor MyISAM
wp_woocommerce_order_items: Datos: 0.00MB + Índice: 0.01MB + Motor MyISAM
wp_woocommerce_order_itemmeta: Datos: 0.03MB + Índice: 0.03MB + Motor MyISAM
wp_woocommerce_tax_rates: Datos: 0.00MB + Índice: 0.01MB + Motor MyISAM
wp_woocommerce_tax_rate_locations: Datos: 0.00MB + Índice: 0.00MB + Motor MyISAM
wp_woocommerce_shipping_zones: Datos: 0.00MB + Índice: 0.00MB + Motor MyISAM
wp_woocommerce_shipping_zone_locations: Datos: 0.00MB + Índice: 0.00MB + Motor MyISAM
wp_woocommerce_shipping_zone_methods: Datos: 0.00MB + Índice: 0.00MB + Motor MyISAM
wp_woocommerce_payment_tokens: Datos: 0.00MB + Índice: 0.00MB + Motor MyISAM
wp_woocommerce_payment_tokenmeta: Datos: 0.00MB + Índice: 0.00MB + Motor MyISAM
wp_woocommerce_log: Datos: 0.00MB + Índice: 0.00MB + Motor MyISAM
wp_actionscheduler_actions: Datos: 0.19MB + Índice: 0.19MB + Motor InnoDB
wp_actionscheduler_claims: Datos: 0.02MB + Índice: 0.02MB + Motor InnoDB
wp_actionscheduler_groups: Datos: 0.02MB + Índice: 0.02MB + Motor InnoDB
wp_actionscheduler_logs: Datos: 0.13MB + Índice: 0.11MB + Motor InnoDB
wp_adtribes_my_conversions: Datos: 0.02MB + Índice: 0.02MB + Motor InnoDB
wp_aepc_custom_audiences: Datos: 0.02MB + Índice: 0.00MB + Motor InnoDB
wp_aepc_logs: Datos: 1.52MB + Índice: 0.00MB + Motor InnoDB
wp_commentmeta: Datos: 0.02MB + Índice: 0.03MB + Motor InnoDB
wp_comments: Datos: 0.02MB + Índice: 0.09MB + Motor InnoDB
wp_e_submissions: Datos: 0.02MB + Índice: 0.27MB + Motor InnoDB
wp_e_submissions_actions_log: Datos: 0.02MB + Índice: 0.11MB + Motor InnoDB
wp_e_submissions_values: Datos: 0.02MB + Índice: 0.03MB + Motor InnoDB
wp_iwp_backup_status: Datos: 0.02MB + Índice: 0.00MB + Motor InnoDB
wp_links: Datos: 0.02MB + Índice: 0.02MB + Motor InnoDB
wp_mailchimp_carts: Datos: 0.02MB + Índice: 0.00MB + Motor InnoDB
wp_mailchimp_jobs: Datos: 0.02MB + Índice: 0.00MB + Motor InnoDB
wp_ms_snippets: Datos: 0.02MB + Índice: 0.00MB + Motor InnoDB
wp_options: Datos: 5.08MB + Índice: 0.13MB + Motor InnoDB
wp_paytpv_customer: Datos: 0.02MB + Índice: 0.00MB + Motor InnoDB
wp_postmeta: Datos: 21.11MB + Índice: 1.83MB + Motor InnoDB
wp_posts: Datos: 8.05MB + Índice: 0.27MB + Motor InnoDB
wp_sm_advanced_search_temp: Datos: 0.02MB + Índice: 0.02MB + Motor InnoDB
wp_snippets: Datos: 0.02MB + Índice: 0.00MB + Motor InnoDB
wp_stock_log: Datos: 0.02MB + Índice: 0.00MB + Motor InnoDB
wp_termmeta: Datos: 0.05MB + Índice: 0.03MB + Motor InnoDB
wp_terms: Datos: 0.02MB + Índice: 0.03MB + Motor InnoDB
wp_term_relationships: Datos: 0.02MB + Índice: 0.02MB + Motor InnoDB
wp_term_taxonomy: Datos: 0.02MB + Índice: 0.03MB + Motor InnoDB
wp_usermeta: Datos: 0.05MB + Índice: 0.03MB + Motor InnoDB
wp_users: Datos: 0.02MB + Índice: 0.05MB + Motor InnoDB
wp_wcpdf_invoice_number: Datos: 0.02MB + Índice: 0.00MB + Motor InnoDB
wp_wc_admin_notes: Datos: 0.02MB + Índice: 0.00MB + Motor InnoDB
wp_wc_admin_note_actions: Datos: 0.02MB + Índice: 0.02MB + Motor InnoDB
wp_wc_category_lookup: Datos: 0.02MB + Índice: 0.00MB + Motor InnoDB
wp_wc_customer_lookup: Datos: 0.02MB + Índice: 0.03MB + Motor InnoDB
wp_wc_download_log: Datos: 0.00MB + Índice: 0.00MB + Motor MyISAM
wp_wc_order_coupon_lookup: Datos: 0.02MB + Índice: 0.03MB + Motor InnoDB
wp_wc_order_product_lookup: Datos: 0.02MB + Índice: 0.06MB + Motor InnoDB
wp_wc_order_stats: Datos: 0.02MB + Índice: 0.05MB + Motor InnoDB
wp_wc_order_tax_lookup: Datos: 0.02MB + Índice: 0.03MB + Motor InnoDB
wp_wc_product_meta_lookup: Datos: 0.02MB + Índice: 0.09MB + Motor InnoDB
wp_wc_reserved_stock: Datos: 0.02MB + Índice: 0.00MB + Motor InnoDB
wp_wc_tax_rate_classes: Datos: 0.02MB + Índice: 0.02MB + Motor InnoDB
wp_wc_webhooks: Datos: 0.00MB + Índice: 0.00MB + Motor MyISAM
wp_wpforms_tasks_meta: Datos: 0.02MB + Índice: 0.00MB + Motor InnoDB
wp_xcloner_scheduler: Datos: 0.02MB + Índice: 0.00MB + Motor InnoDB
wp_yoast_seo_links: Datos: 0.02MB + Índice: 0.02MB + Motor InnoDB
wp_yoast_seo_meta: Datos: 0.02MB + Índice: 0.00MB + Motor InnoDB

### Post Type Counts ###

attachment: 377
custom_css: 3
customize_changeset: 4
elementor_library: 13
mc4wp-form: 1
nav_menu_item: 16
oembed_cache: 1
page: 14
post: 4
product: 25
product_variation: 84
revision: 797
shop_coupon: 47
shop_order: 9
wp_block: 2
wpcf7_contact_form: 2

### Security ###

Secure connection (HTTPS): ✔
Hide errors from visitors: ✔

### Active Plugins (31) ###

Advanced Custom Fields PRO: por Elliot Condon – 5.8.9
Code Snippets: por Code Snippets Pro – 2.14.1
Contact Form 7: por Takayuki Miyoshi – 5.4.2
Cookie Notice & Compliance for GDPR / CCPA: por Hu-manity.co – 2.1.1
Correos Oficial: por Correos – 1.0.5
Custom Related Products for WooCommerce: por Scott Nelle – 1.3
Elementor Pro: por Elementor.com – 3.3.6
Elementor: por Elementor.com – 3.3.1
Envato Market: por Envato – 2.0.6
Facebook for WooCommerce: por Facebook – 2.6.1
Insert Headers and Footers: por WPBeginner – 1.6.0
Kirki Customizer Framework: por David Vongries – 3.1.9
Google Ads & Marketing by Kliken: por Kliken – 1.0.7
Mailchimp for WooCommerce: por Mailchimp – 2.5.2
Gutenberg Blocks and Template Library by Otter: por ThemeIsle – 1.6.9
Sitka Blocks: por Solo Pine – 1.2.2
Sitka Core: por Solo Pine – 1.2.1
Smart Manager For WooCommerce – Stock Management, Bulk Edit & more...: por StoreApps – 5.21.0
Orbit Fox Companion: por ThemeIsle – 2.10.7
WC Custom Thank You: por Nicola Mustone – 1.2.1
CTX Feed: por WebAppick – 4.4.19
Stripe For WooCommerce: por Payment Plugins
support@paymentplugins.com – 3.3.7

Variation Swatches for WooCommerce: por Emran Ahmed – 1.1.17
Checkout Fields Manager for WooCommerce: por QuadLayers – 5.4.5
WooCommerce Stripe Gateway: por WooCommerce – 5.3.0
WooCommerce Google Analytics Integration: por WooCommerce – 1.5.2
WooCommerce PDF Invoices & Packing Slips: por Ewout Fernhout – 2.9.3
WooCommerce Sequential Order Numbers: por SkyVerge – 1.9.5
WooCommerce Shipping & Tax: por WooCommerce – 1.25.17
WooCommerce Stock Manager: por StoreApps – 2.6.0
WooCommerce: por Automattic – 5.5.2

### Inactive Plugins (3) ###

Akismet Anti-Spam: por Automattic – 4.1.10
All-in-One WP Migration: por ServMask – 7.46
PAYCOMET Woocommerce: por PAYCOMET – 5.6

### Must Use Plugins (1) ###

Elementor Safe Mode: por Elementor.com – 1.0.0

### Settings ###

API Enabled: –
Force SSL: –
Currency: EUR (€)
Currency Position: right
Thousand Separator: .
Decimal Separator: ,
Number of Decimals: 2
Taxonomies: Product Types: external (external)
grouped (grouped)
simple (simple)
variable (variable)

Taxonomies: Product Visibility: exclude-from-catalog (exclude-from-catalog)
exclude-from-search (exclude-from-search)
featured (featured)
outofstock (outofstock)
rated-1 (rated-1)
rated-2 (rated-2)
rated-3 (rated-3)
rated-4 (rated-4)
rated-5 (rated-5)

Connected to WooCommerce.com: ✔

### WC Pages ###

Base de la tienda: #656 - /tienda/
Carrito: #657 - /cart/
Finalizar compra: #1884 - /checkout/
Mi cuenta: ❌ Página sin definir
Términos y condiciones: #1720 - /aviso-legal/

### Theme ###

Name: Sitka
Version: 1.2.2
Author URL: http://solopine.com
Child Theme: ❌ – Si estás modificando WooCommerce en un tema padre que no has creado personalmente
te recomendamos utilizar un tema hijo. Ver: Cómo crear un tema hijo

WooCommerce Support: ✔

### Templates ###

Archive Template: Tu tema tiene un archivo woocommerce.php
no podrás sobreescribir la plantilla personalizada woocommerce/archive-product.php ya que woocommerce.php tiene prioridad sobre archive-product.php. Esto es intencionado para prevenir problemas de visualización.

Overrides: –

### Action Scheduler ###

Completo: 525
Oldest: 2021-07-16 11:13:15 +0000
Newest: 2021-08-16 08:47:52 +0000

Pendiente: 2
Oldest: 2021-08-16 09:27:42 +0000
Newest: 2021-08-17 08:22:54 +0000

### Status report information ###

Generated at: 2021-08-16 09:51:43 +01:00

The page I need help with: [log in to see the link]

Viewing 1 replies (of 1 total)

Cara
(@dcka)

4 years, 8 months ago

Hi Carlos,

Sorry for the delayed reply! Are you still having issues with your payment request buttons?

If yes, I see you have another thread open for the same request here where one of my colleagues left you a response.

I’ll go ahead and mark this one as resolved, but please feel free to reply in the other thread, and we’ll continue to support you there.

Viewing 1 replies (of 1 total)

The topic ‘Payment Request Buttons not shown’ is closed to new replies.