• Resolved archyies1234

    (@archyies1234)


    Hello good evening
    Please I renamed my wp-admin but I can’t access my page anymore
    how do I return it back to default when I can’t access the wp-admin panel now

Viewing 4 replies - 1 through 4 (of 4 total)
  • Thread Starter archyies1234

    (@archyies1234)

    Hello
    I can’t access my wp-admin after renaming
    please what do I do to reset it back and the site can’t log in again or even newly registered users can’t login too
    could this be affecting it

    Plugin Author reputeinfosystems

    (@reputeinfosystems)

    Hello,

    As I understood from your request, you are using the “Rename wp-admin” option from ARMember -> General Settings page. If so then ARMember does provide a “rollback URL” when enabling this option. So if you have kept the rollback URL then kindly run the rollback URL so it will be set to default again. Also, this issue may happen due to conflicts with other plugins or your currently activated theme.

    As this facility is available in the ARMember pro plugin only so if you need further assistance then kindly open a support ticket from https://support.arpluginshop.com/
    After that, the ARMember pro plugin support staff will assist you further.

    Thanks,

    Thread Starter archyies1234

    (@archyies1234)

    I didn’t take note of the rollback URL
    what can I do aside from opening a ticket
    Thanks

    Plugin Author reputeinfosystems

    (@reputeinfosystems)

    Hello,

    I am sorry for the delay in reply.

    I understood your concern but as you have not kept the rollback URL so there is no direct way to revert it. You may need to change in root directory .htaccess and wp-config.php code file (recommended only if you have technical knowledge).

    Also, if you need further assistance for ARMember pro plugin then kindly open support ticket from https://support.arpluginshop.com after that ARMember pro plugin support staff will assist you further.

    Thanks

Viewing 4 replies - 1 through 4 (of 4 total)

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