Missing “Place order” button

Resolved andersjytzler
(@andersjytzler)

4 years, 9 months ago
Hello guys. I am helping NPO with their website, and they want to raise money for wells in Africa through donations and subscriptions. So i am helping them setup WooCommerce for this.
I have it all set up, but i simply can’t see the “Place order” button in the checkout.
You can test it here:
Be sure to be in english language and add it to cart and proceed to checkout.

I have tried with twenty twenty-one (and also storefront) theme, aswell as all plugins disabled (except woocommerce). But still the same issue..
I dont know where to go from here..

//Anders
- This topic was modified 4 years, 8 months ago by Jan Dembowski.
The page I need help with: [log in to see the link]

Viewing 7 replies - 1 through 7 (of 7 total)

Plugin Support

abwaita a11n

(@abwaita)

4 years, 9 months ago

Hi @andersjytzler,

I think there are some modifications to your checkout page causing this.

From the checkout page source code, I see a container for the Terms and Conditions section, but it’s not displayed. Note that this section comes with a checkbox that users have to check to be able to click the Place Order button.

Thus:
* Could you find and temporarily undo any CSS changes you might have made for the Terms and Conditions section?
* Alternatively, disable the Terms and Conditions page from Customizer → WooCommerce → Checkout then on the Terms and Conditions page dropdown, select to No page set.

Let us know how it goes.
Thanks.

Thread Starter

andersjytzler

(@andersjytzler)

4 years, 9 months ago

@abwaita Thank you! I tested and it is showing Place Order button now!!
But i have to scroll all the way through the terms and conditions – how can i change this?

Plugin Support

Thu P. a11n

(@thup90)

4 years, 9 months ago

Hi there,

It seems there might be customizations that shows the terms & conditions text on Checkout page. You might check if there’s a template override or customizations made to your theme’s functions.php file.

Could you share your System Status Report, it would help us to understand your site setup a bit better. You can find it via WooCommerce > Status. Select Get system report and then Copy for support. Once you’ve done that, paste it here in your reply.

Thread Starter

andersjytzler

(@andersjytzler)

4 years, 9 months ago

@thup90 Thank you! I can see there are some inline style that hide the terms and conditions box: https://i.imgur.com/7Q8h9UY.png
But im not sure if it is supposed to be there? Or how i can remove it.


### WordPress Environment ###

WordPress address (URL): https://walkingforwater.dk
Site address (URL): https://walkingforwater.dk
WC Version: 5.5.2
REST API Version: ✔ 5.5.2
WC Blocks Version: ✔ 5.3.3
Action Scheduler Version: ✔ 3.2.1
WC Admin Version: ✔ 2.4.4
Log Directory Writable: ✔
WP Version: 5.8
WP Multisite: –
WP Memory Limit: 205 MB
WP Debug Mode: ✔
WP Cron: ✔
Language: en_US
External object cache: –

### Server Environment ###

Server Info: Apache
PHP Version: 7.4.22
PHP Post Max Size: 256 MB
PHP Time Limit: 300
PHP Max Input Vars: 5000
cURL Version: 7.68.0
OpenSSL/1.1.1f

SUHOSIN Installed: –
MySQL Version: 5.5.5-10.3.30-MariaDB-1:10.3.30+maria~focal
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donation_certificate: 10
miglaform: 1
migla_custom_values: 1
migla_donation: 1
migla_stripe_plan: 1
nav_menu_item: 108
oembed_cache: 15
page: 103
post: 1
product: 10
revision: 845
shop_order: 52
wp-types-group: 1
wpforms: 1

### Security ###

Secure connection (HTTPS): ✔
Hide errors from visitors: ❌Error messages should not be shown to visitors.

### Active Plugins (32) ###

Gravity Forms: by Gravity Forms – 2.5.9
WPML Multilingual CMS: by OnTheGoSystems – 4.4.10
WPML SEO: by OnTheGoSystems – 2.0.1
Classic Editor: by WordPress Contributors – 1.6.2
GDPR Cookie Consent: by WebToffee – 2.0.5
Yoast Duplicate Post: by Enrico Battocchi & Team Yoast – 4.1.2
Site Kit by Google: by Google – 1.38.0
Gravity Forms Multilingual: by OnTheGoSystems – 1.6.0
Gravity Forms PayPal Standard Add-On: by Gravity Forms – 3.5
Gravity Forms PayPal Payments Pro Add-On: by Gravity Forms – 2.5
Instagram Feed Pro Developer: by Smash Balloon – 5.12.2
Maintenance: by WebFactory Ltd – 4.03
PayPal Donations: by Tips and Tricks HQ
Johan Steen – 1.9.7

Redirection: by John Godley – 5.1.3
Sehcode WalkingForWater: by  – 1.0.0
SehCode WOOP: by SehCode Consultancy Services LLP – 1.0.0
Toolset Types: by OnTheGoSystems – 3.4.10
UpdraftPlus - Backup/Restore: by UpdraftPlus.Com
DavidAnderson – 1.16.59

Extra Product Options (Product Addons) for WooCommerce: by ThemeHigh – 3.0.7
WOOCS - WooCommerce Currency Switcher: by realmag777 – 1.3.7
WooCommerce Multilingual: by OnTheGoSystems – 4.11.6
WooCommerce Subscriptions: by WooCommerce – 3.1.4
WooCommerce: by Automattic – 5.5.2
Yoast SEO: by Team Yoast – 16.9
WP File Manager: by mndpsingh287 – 7.1.2
WP Google Maps - Pro Add-on: by WP Google Maps – 8.0.34
WP Google Maps: by WP Google Maps – 8.1.14
WPForms Lite: by WPForms – 1.6.8.1
WPML Media: by OnTheGoSystems – 2.6.4
WPML String Translation: by OnTheGoSystems – 3.1.8
WPML Translation Management: by OnTheGoSystems – 2.10.6
YITH WooCommerce Name Your Price: by YITH – 1.1.26

### Inactive Plugins (4) ###

All-in-One WP Migration: by ServMask – 7.45
Child Theme Configurator: by Lilaea Media – 2.5.8
Download Plugins and Themes from Dashboard: by WPFactory – 1.8.0
Wordfence Security: by Wordfence – 7.5.4

### Settings ###

API Enabled: –
Force SSL: –
Currency: DKK (DKK)
Currency Position: left
Thousand Separator: .
Decimal Separator: ,
Number of Decimals: 2
Taxonomies: Product Types: external (external)
grouped (grouped)
simple (simple)
subscription (subscription)
variable (variable)
variable subscription (variable-subscription)

Taxonomies: Product Visibility: exclude-from-catalog (exclude-from-catalog)
exclude-from-search (exclude-from-search)
featured (featured)
outofstock (outofstock)
rated-1 (rated-1)
rated-2 (rated-2)
rated-3 (rated-3)
rated-4 (rated-4)
rated-5 (rated-5)

Connected to WooCommerce.com: ✔

### WC Pages ###

Shop base: #2412 - /shop/
Cart: #2413 - /cart/
Checkout: #2414 - /checkout/
My account: #2415 - /my-account/
Terms and conditions: #2614 - /terms-and-conditions/

### Theme ###

Name: Walking for Water theme
Version: 1.21.10.1588929853
Author URL: https://hype-media.dk
Child Theme: ✔
Parent Theme Name: YOOtheme
Parent Theme Version: 2.5.9
Parent Theme Author URL: https://yootheme.com
WooCommerce Support: ✔

### Templates ###

Overrides: –

### Subscriptions ###

WCS_DEBUG: ✔ No
Subscriptions Mode: ✔ Live
Subscriptions Live URL: https://walkingforwater.dk
Subscription Statuses: –
WooCommerce Account Connected: ✔ Yes
Active Product Key: ✔ Yes
Report Cache Enabled: ✔ Yes
Cache Update Failures: ✔ 0 failure

### Store Setup ###

Country / State: Denmark

### Payment Gateway Support ###

Direct bank transfer: products
Check payments: products
Cash on delivery: products
PayPal Standard: subscriptions
gateway_scheduled_payments
subscription_payment_method_change_customer
subscription_cancellation
subscription_suspension
subscription_reactivation
products
refunds

PayPal Reference Transactions Enabled: ❌ No

### Action Scheduler ###

Complete: 94
Oldest: 2021-08-11 13:12:12 +0000
Newest: 2021-08-13 09:43:38 +0000

Pending: 4
Oldest: 2021-08-13 18:34:48 +0000
Newest: 2021-08-18 13:58:46 +0000

### Status report information ###

Generated at: 2021-08-13 09:52:32 +00:00

Parent themes functions.php:

<?php

/**
 * Boostrap theme.
 *
 * @link https://developer.wordpress.org/themes/basics/theme-functions
 */
$app = require 'bootstrap.php';
$app->load(__DIR__ . '/{vendor/yootheme/{platform-wordpress,theme{,-analytics,-cookie,-highlight,-settings,-wordpress*},styler,builder{,-source*,-templates,-newsletter,-wordpress*}}/bootstrap.php,config.php}');

/**
 * Fire the wp_body_open action.
 *
 * Added for backwards compatibility to support pre 5.2.0 WordPress versions.
 */
if (!function_exists('wp_body_open')) {
    function wp_body_open() {
        do_action('wp_body_open');
    }
}

/**
 * Try to remove <code>wp-content/install.php</code> which wasn't removed during demo installation.
 */
add_action('admin_notices', function () {

    if (!is_file($file = WP_CONTENT_DIR . '/install.php')) {
        return;
    }

    $contents = @file_get_contents($file, false, null, 0, 500) ?: '';

    if (strpos($contents, 'shutdown') && !@unlink($file)) {
        printf(
            '<div class="notice notice-warning"><h2>%s</h2><p>%s</p></div>',
            'Action required: Critical vulnerability in your installation',
            'YOOtheme Pro was unable to remove the <code>wp-content/install.php</code> file. This file was used during the installation of the YOOtheme Pro demo package. It can potentially be used to reset the database. Please delete the file manually.'
        );
    }

});

Child themes functions.php:

<?php
// Exit if accessed directly
if ( !defined( 'ABSPATH' ) ) exit;

// BEGIN ENQUEUE PARENT ACTION
// AUTO GENERATED - Do not modify or remove comment markers above or below:

if ( !function_exists( 'chld_thm_cfg_locale_css' ) ):
    function chld_thm_cfg_locale_css( $uri ){
        if ( empty( $uri ) && is_rtl() && file_exists( get_template_directory() . '/rtl.css' ) )
            $uri = get_template_directory_uri() . '/rtl.css';
        return $uri;
    }
endif;
add_filter( 'locale_stylesheet_uri', 'chld_thm_cfg_locale_css' );
         
if ( !function_exists( 'child_theme_configurator_css' ) ):
    function child_theme_configurator_css() {
        wp_enqueue_style( 'chld_thm_cfg_child', trailingslashit( get_stylesheet_directory_uri() ) . 'style.css', array( 'theme-style' ) );
    }
endif;
add_action( 'wp_enqueue_scripts', 'child_theme_configurator_css', 10 );

// END ENQUEUE PARENT ACTION

Thread Starter

andersjytzler

(@andersjytzler)

4 years, 8 months ago

Have anyone got a suggestion? I can’t get it to display properly 🙁 I have tried disabling all other plugins than WooCommerce, and using a WordPress native theme.

Thread Starter

andersjytzler

(@andersjytzler)

4 years, 8 months ago

I’m sorry! It was the theme that saved something into the page that made it screw up! So i deleted the YooTheme Builder page and made a default WordPress Gutenberg page and now it displays properly 🙂

Plugin Support

abwaita a11n

(@abwaita)

4 years, 8 months ago

Glad to hear it – thanks for letting us know!

Since the thread is resolved, if you have any further questions, please feel free to create a new thread.

Viewing 7 replies - 1 through 7 (of 7 total)

The topic ‘Missing “Place order” button’ is closed to new replies.