check out error

  • Resolved recovo

    (@recovo)


    4 years, 9 months ago

    Hi,

    At payments – check out, the field to introduce the credit card numbers does not work

    It`s half the size that it used to be and you can not introduce any number

    The page I need help with: [log in to see the link]

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  • Plugin Support Saravanan S, a11n

    (@simplysaru)

    4 years, 9 months ago

    Hi @recovo,

    Card input issues with the stripe form are usually an issue due to a conflicting plugin/theme.

    Could you please follow the conflict troubleshooting here to get to the bottom of this issue.

    If you aren’t able to get to the bottom of the issue, please do get back to us with your site status report(WooCommerce > Status > System Status > Click – Get system report), so that we can help you further.

    Do keep us posted on how this troubleshooting works out for you.

Viewing 1 replies (of 1 total)

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