• bigmentaldisease

    (@bigmentaldisease)


    I have a problem, I cannot add/upgrade/delete plugins, either manually or through wordpress (v. 2.9.2.).

    The auto-update worked before, but recently I had my hosting company change the ownership of plugins and uploads folder to apache.

    Ever since then, wordpress asks for ftp information and then fails at upgrading plugins.

    I have searched the forums and tried a few different sugggestions but to no avail.

    From talking with the customer service rep at my hosting company, there was a problem writing to a tmp folder, but now he says that is solved after
    I added define(“WP_TEMP_DIR”, “/usr/local/pem/vhosts/111698/tmp/”); to wp-config.php

    The rep said:

    “This appears to have resolved the tmp folder errors, but there shouldn’t be any issue with the script removing the files/folders – they’re all owned by Apache and PHP is running as an Apache module.

    I’m afraid I’m not able to offer much more in the way of an explanation here – from the server side in terms of file ownership/permissions, this should be working.

    You may want to go back to the WP community forums and see if anyone else has had similar issues.”

    I have tried a few different methods suggested on these forums, but still nothing.

    It wouldn’t be so bad if I could at least upgrade the plugins manually.

Viewing 4 replies - 1 through 4 (of 4 total)
  • Thread Starter bigmentaldisease

    (@bigmentaldisease)

    Sorry, meant manually.

    Samuel B

    (@samboll)

    you mean you can’t ftp the plugins folders to your site?
    what’s the problem?

    Thread Starter bigmentaldisease

    (@bigmentaldisease)

    WordPress asks for ftp information and then upgrading the plugins always fails, so I tried to install a new plugin manually through FTP program, but permission is denied. I was told that I no longer am able to use ftp to change plugins as apache is the owner.

    Samuel B

    (@samboll)

    you seriously need to talk to host, then. ftp shouldn’t ever be affected and they can reset the owner to do it automatically

Viewing 4 replies - 1 through 4 (of 4 total)

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