• Resolved trentknox

    (@trentknox)


    Hello,

    The problem I’m having is I’m using the free WooCommerce Plugin, and it recently stopped working correctly. It is causing my site to produce an error disabling my ability to update or publish any pages to my website. I deduced that it was WooCommerce by disabling all the site plugins and enabling them one by one until I discovered the issue was with WooCommerce.

    Here is a screen recording showing the error:

    https://drive.google.com/file/d/1rcARvn_C_pJE2wIdNeM5n_Rux6Q8qAr1/view?usp=sharing

    The page I need help with: [log in to see the link]

Viewing 4 replies - 1 through 4 (of 4 total)
  • Plugin Support abwaita a11n

    (@abwaita)

    Hi @trentknox,

    To check further, could you assist us with the following info:
    * A copy of your site’s System Status. You can find it via WooCommerce > Status. Select “Get system report” and then “Copy for support”.  Once you’ve done that, paste it here in your response.
    * Error logs logged in WooCommerce → Status → Logs

    Thanks.

    Plugin Support abwaita a11n

    (@abwaita)

    Hi,
    We’ve not heard back from you in a while, so I’m marking this thread as resolved. Hopefully, you were able to find a solution to your problem!

    If you have further questions, please feel free to open a new topic.

    Thanks.

    Hola tengo el mismo caso que trent, cuando activo woocommerce no me permite editar y aparece el mismo mensaje:

    This website cannot be accessed The website https://tiendahappymarket.mx/wp-admin/post-new.php may be temporarily inactive or may have been permanently moved to another address.
    ERR_HTTP2_PROTOCOL_ERROR

    Quiero mencionar que el dominio es externo y esta apuntando a mi host.

    Aquí mi estado de sistema:

    ### WordPress Environment ###

    WordPress address (URL): https://tiendahappymarket.mx
    Site address (URL): https://tiendahappymarket.mx
    WC Version: 5.7.0
    REST API Version: ✔ 5.7.0
    WC Blocks Version: ✔ 5.7.1
    Action Scheduler Version: ✔ 3.2.1
    WC Admin Version: ✔ 2.6.4
    Log Directory Writable: ✔
    WP Version: 5.8.1
    WP Multisite: –
    WP Memory Limit: 256 MB
    WP Debug Mode: –
    WP Cron: ✔
    Language: es_ES
    External object cache: –

    ### Server Environment ###

    Server Info: Apache
    PHP Version: 8.0.3
    PHP Post Max Size: 32 MB
    PHP Time Limit: 30
    PHP Max Input Vars: 1000
    cURL Version: 7.71.0
    OpenSSL/1.1.1d

    SUHOSIN Installed: –
    MySQL Version: 5.6.51-cll-lve
    Max Upload Size: 32 MB
    Default Timezone is UTC: ✔
    fsockopen/cURL: ✔
    SoapClient: ✔
    DOMDocument: ✔
    GZip: ✔
    Multibyte String: ✔
    Remote Post: ✔
    Remote Get: ✔

    ### Database ###

    WC Database Version: 5.7.0
    WC Database Prefix: wp_
    Tamaño total de la base de datos: 3.81MB
    Tamaño de los datos de la base de datos: 2.38MB
    Tamaño del índice de la base de datos: 1.43MB
    wp_woocommerce_sessions: Datos: 0.02MB + Índice: 0.02MB + Motor InnoDB
    wp_woocommerce_api_keys: Datos: 0.02MB + Índice: 0.03MB + Motor InnoDB
    wp_woocommerce_attribute_taxonomies: Datos: 0.02MB + Índice: 0.02MB + Motor InnoDB
    wp_woocommerce_downloadable_product_permissions: Datos: 0.02MB + Índice: 0.06MB + Motor InnoDB
    wp_woocommerce_order_items: Datos: 0.02MB + Índice: 0.02MB + Motor InnoDB
    wp_woocommerce_order_itemmeta: Datos: 0.02MB + Índice: 0.03MB + Motor InnoDB
    wp_woocommerce_tax_rates: Datos: 0.02MB + Índice: 0.06MB + Motor InnoDB
    wp_woocommerce_tax_rate_locations: Datos: 0.02MB + Índice: 0.03MB + Motor InnoDB
    wp_woocommerce_shipping_zones: Datos: 0.02MB + Índice: 0.00MB + Motor InnoDB
    wp_woocommerce_shipping_zone_locations: Datos: 0.02MB + Índice: 0.03MB + Motor InnoDB
    wp_woocommerce_shipping_zone_methods: Datos: 0.02MB + Índice: 0.00MB + Motor InnoDB
    wp_woocommerce_payment_tokens: Datos: 0.02MB + Índice: 0.02MB + Motor InnoDB
    wp_woocommerce_payment_tokenmeta: Datos: 0.02MB + Índice: 0.03MB + Motor InnoDB
    wp_woocommerce_log: Datos: 0.02MB + Índice: 0.02MB + Motor InnoDB
    wp_actionscheduler_actions: Datos: 0.02MB + Índice: 0.13MB + Motor InnoDB
    wp_actionscheduler_claims: Datos: 0.02MB + Índice: 0.02MB + Motor InnoDB
    wp_actionscheduler_groups: Datos: 0.02MB + Índice: 0.02MB + Motor InnoDB
    wp_actionscheduler_logs: Datos: 0.02MB + Índice: 0.03MB + Motor InnoDB
    wp_commentmeta: Datos: 0.02MB + Índice: 0.03MB + Motor InnoDB
    wp_comments: Datos: 0.02MB + Índice: 0.09MB + Motor InnoDB
    wp_links: Datos: 0.02MB + Índice: 0.02MB + Motor InnoDB
    wp_options: Datos: 1.48MB + Índice: 0.06MB + Motor InnoDB
    wp_postmeta: Datos: 0.02MB + Índice: 0.03MB + Motor InnoDB
    wp_posts: Datos: 0.05MB + Índice: 0.06MB + Motor InnoDB
    wp_termmeta: Datos: 0.02MB + Índice: 0.03MB + Motor InnoDB
    wp_terms: Datos: 0.02MB + Índice: 0.03MB + Motor InnoDB
    wp_term_relationships: Datos: 0.02MB + Índice: 0.02MB + Motor InnoDB
    wp_term_taxonomy: Datos: 0.02MB + Índice: 0.03MB + Motor InnoDB
    wp_usermeta: Datos: 0.02MB + Índice: 0.03MB + Motor InnoDB
    wp_users: Datos: 0.02MB + Índice: 0.05MB + Motor InnoDB
    wp_wc_admin_notes: Datos: 0.05MB + Índice: 0.00MB + Motor InnoDB
    wp_wc_admin_note_actions: Datos: 0.02MB + Índice: 0.02MB + Motor InnoDB
    wp_wc_category_lookup: Datos: 0.02MB + Índice: 0.00MB + Motor InnoDB
    wp_wc_customer_lookup: Datos: 0.02MB + Índice: 0.03MB + Motor InnoDB
    wp_wc_download_log: Datos: 0.02MB + Índice: 0.03MB + Motor InnoDB
    wp_wc_order_coupon_lookup: Datos: 0.02MB + Índice: 0.03MB + Motor InnoDB
    wp_wc_order_product_lookup: Datos: 0.02MB + Índice: 0.06MB + Motor InnoDB
    wp_wc_order_stats: Datos: 0.02MB + Índice: 0.05MB + Motor InnoDB
    wp_wc_order_tax_lookup: Datos: 0.02MB + Índice: 0.03MB + Motor InnoDB
    wp_wc_product_meta_lookup: Datos: 0.02MB + Índice: 0.09MB + Motor InnoDB
    wp_wc_reserved_stock: Datos: 0.02MB + Índice: 0.00MB + Motor InnoDB
    wp_wc_tax_rate_classes: Datos: 0.02MB + Índice: 0.02MB + Motor InnoDB
    wp_wc_webhooks: Datos: 0.02MB + Índice: 0.02MB + Motor InnoDB

    ### Post Type Counts ###

    attachment: 1
    page: 7
    post: 26
    revision: 1

    ### Security ###

    Secure connection (HTTPS): ✔
    Hide errors from visitors: ✔

    ### Active Plugins (3) ###

    ManageWP – Worker: por GoDaddy – 4.9.10
    Limit Login Attempts Reloaded: por Limit Login Attempts Reloaded – 2.23.1
    WooCommerce: por Automattic – 5.7.0

    ### Inactive Plugins (1) ###

    Akismet Anti-Spam: por Automattic – 4.1.12

    ### Must Use Plugins (2) ###

    installatron_hide_status_test.php: por –
    ManageWP – Worker Loader: por GoDaddy – 1.0.0

    ### Settings ###

    API Enabled: –
    Force SSL: –
    Currency: USD ($)
    Currency Position: left
    Thousand Separator: ,
    Decimal Separator: .
    Number of Decimals: 2
    Taxonomies: Product Types: external (external)
    grouped (grouped)
    simple (simple)
    variable (variable)

    Taxonomies: Product Visibility: exclude-from-catalog (exclude-from-catalog)
    exclude-from-search (exclude-from-search)
    featured (featured)
    outofstock (outofstock)
    rated-1 (rated-1)
    rated-2 (rated-2)
    rated-3 (rated-3)
    rated-4 (rated-4)
    rated-5 (rated-5)

    Connected to WooCommerce.com: –

    ### WC Pages ###

    Base de la tienda: #8 – /tienda/
    Carrito: #9 – /carrito/
    Finalizar compra: #10 – /finalizar-compra/
    Mi cuenta: #11 – /mi-cuenta/
    Términos y condiciones: ❌ Página sin definir

    ### Theme ###

    Name: Twenty Twenty-One
    Version: 1.4
    Author URL: https://es.wordpress.org/
    Child Theme: ❌ – Si estás modificando WooCommerce en un tema padre que no has creado personalmente
    te recomendamos utilizar un tema hijo. Ver: Cómo crear un tema hijo

    WooCommerce Support: ✔

    ### Templates ###

    Overrides: –

    ### Action Scheduler ###

    Completo: 3
    Oldest: 2021-09-23 19:53:32 +0000
    Newest: 2021-09-23 19:57:22 +0000

    ### Status report information ###

    Generated at: 2021-09-23 21:28:19 +00:00
    `

    Mirko P.

    (@rainfallnixfig)

    Hey @ruifuentes!

    Thanks for posting on the forum.

    Kindly open your own topic – https://wordpress.org/support/plugin/woocommerce/#new-topic-0 since this one is closed, and we’ll be happy to take a further look.

Viewing 4 replies - 1 through 4 (of 4 total)

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