Multiple Client Email

  • Resolved alortiz3

    (@alortiz3)


    alortiz3

    4 years, 9 months ago

    Hello,

    Some of my clients would like to have other team members receive new order and cancel order notifications from WooCommerce. Unfortunately woo only allows one contact email per client. Are there any plugins (preferably free) that would allow a single client to have multiple email addresses and that new orders and cancel order notifications be sent to all available email addresses? If there is a snipped of code that I can use I’ll take that too.

    Thank you!

Viewing 4 replies - 1 through 4 (of 4 total)
  • Plugin Support abwaita a11n

    (@abwaita)

    4 years, 9 months ago

    Hi @alortiz3,

    You can add other recipients for these emails by going to WooCommerce → Settings → Email then click Manage on the New/Cancelled order.

    On the next screen, there will be a Recipients field where you can add other email address, just be sure to separate them with a comma, e.g. test@gmail.com, test2@gmail.com .

    Let us know if you face any challenges.
    Thanks.

    Thread Starter alortiz3

    (@alortiz3)

    alortiz3

    4 years, 9 months ago

    Thank you for your prompt reply. Yes that allow me to add additional emails but that would be fixed emails. I have over 400 clients with more coming on a daily basis and the notifications should go to their own contacts, not our internal list.

    What I am looking for is to give them the ability to add additional contacts to their own profiles (like cc and bcc) that would also receive notifications of new orders or cancelations.

    Again, thank you greatly for getting back to me.

    Plugin Support abwaita a11n

    (@abwaita)

    4 years, 9 months ago

    Thanks for the clarification @alortiz3.

    I get you now. The core WooCommerce plugin does not have this option by default, however, I found a third-party plugin advertising such a functionality: https://barn2.com/wordpress-plugins/woocommerce-multiple-email-recipients/


    Link to image

    Kindly check if this could work for you. Be sure to reach the plugin authors directly on their site if you have questions regarding that plugin.

    Hope this helps.
    Thanks.

    Thread Starter alortiz3

    (@alortiz3)

    alortiz3

    4 years, 9 months ago

    Thank you for your assistance. I’ve looked at the plugin and it does what I want but it is a subscription (which I don’t like). That is why I was looking for either a plugin or code sniped.
    I guess that the easiest way to do it is to add a couple of custom fields (cc and bcc) then add a hook to get those values into the email template. We’ll see how that goes.

    Thank you again!

Viewing 4 replies - 1 through 4 (of 4 total)

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