Hi @suportedpg,
Further to this, kindly share with us the following info:
a. Do you receive payments for these orders?
b. If yes, Which payment gateway is used to receive these payments?
c. Are you able to reproduce the issue when you make a test order and checkout with the Cash on Delivery or BACS payment methods?
Thanks.
a. I receive the payments, but the order is not created in the wordpress panel, I also searched the database and did not find any customer information, But when I enter the paid market panel is there the payment.
b.The payment method is Market Paid - checkout pro.
C. I've made several purchases and they created the order on the wordpress panel.
Of the purchases made in the last month, approximately 30 does not appear on the wordpress panel.
I activated the server's debug mode and the following error appears:
Warning: uasort() expects parameter 1 to be array, bool given in /www/wp-content/plugins/woocommerce/includes/class-wc-checkout.php on line 269
Warning: Invalid argument supplied for foreach() in /www/wp-content/plugins/woocommerce/includes/class-wc-checkout.php on line 272
O’What notices is that orders appear in ascending order but always jumping randomly
754
732
727
726
724
714
That’s how what’s happening, what should contain is the 732 going to the 733 but it’s already jumped straight to the 754
The customer fills out the entire checkout and is redirected to the paid market but the information is not saved in the wordpress database. the site has a lot of access and conversion.
The site sends a lot of email, both from woocomerce and from forms, for example, when the customer makes a purchase, the site triggers the email to the customer, could it be the email queue that is causing a timeout?
Those numbers – they are the Order ID?
If so, then that’s normal. The WooCommerce Order ID is just a WordPress Post ID and is automatically assigned as the next available number.
You probably have posts, products, page builder elements etc being added between those orders – they will also the get next available number so the order numbers will not be consecutive.
Hi @suportedpg,
In addition, I’d asked earlier:
c. Are you able to reproduce the issue when you make a test order and checkout with the Cash on Delivery or BACS payment methods?
You’ve mentioned:
I’ve made several purchases and they created the order on the wordpress panel.
If this is the case, kindly get in touch with Mercado Pago to check if everything is okay with your integration. Here’s their forum: https://wordpress.org/support/plugin/woocommerce-mercadopago/
Let us know how it goes.
Thanks.
Hi,
We’ve not heard back from you in a while, so I’m marking this thread as resolved. Hopefully, you were able to get in touch with the Mercado Pago team.
If you have further questions, please feel free to open a new topic.
Thanks.
