Tax plug in not working

  • Resolved taylorbarbagallo

    (@taylorbarbagallo)


    4 years, 9 months ago

    Hi, I am trying to get my woocommerce tax plug in set up and I don’t have the option to turn on automated taxes like I have seen in the set up instructions. My ecommerce site is still in the works and not live on my website yet, but I am unable to figure out why the tax isn’t automated and therefore isn’t calculating at checkout so any advice is appreciated.

Viewing 4 replies - 1 through 4 (of 4 total)
  • MayKato

    (@maykato)

    4 years, 9 months ago

    Hello,

    I am trying to get my woocommerce tax plug in set up and I don’t have the option to turn on automated taxes like I have seen in the set up instructions.

    Do you have WooCommerce Shipping & Tax installed and enabled? Once enabled, you should see the dropdown option to turn on automated taxes:

    Link to image: https://snipboard.io/n0Jbwo.jpg

    Thread Starter taylorbarbagallo

    (@taylorbarbagallo)

    4 years, 9 months ago

    Hi, thanks for your reply. I do have it installed and activated, but am missing the box you outlined in red. Do you know how I can get that box back? I have tried deleting and reinstalling the tax plug in, but nothing seems to be working.

    Plugin Support abwaita a11n

    (@abwaita)

    4 years, 9 months ago

    Hi @taylorbarbagallo,

    Kindly recheck in WooCommerce → Settings → Tax.

    If indeed it isn’t there, please contact us at WooCommerce.com > My Account > Support. You may need to login to your WooCommerce account before you can access that page.

    We will be able to help you further there.

    Plugin Support Gabriel – a11n

    (@gabrielfuentes)

    4 years, 9 months ago

    We’ve not seen any activity on this thread for a while, so I’m marking this thread as resolved.

    Hopefully, you were able to find a solution to your problem! If you have further questions, please feel free to open a new topic.

    Cheers!

Viewing 4 replies - 1 through 4 (of 4 total)

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