Galleries not loading

Resolved beltanconsultancy
(@thetraininglady)

4 years, 9 months ago

Galleries have stopped loading on website. Any ideas why?

The page I need help with: [log in to see the link]

Viewing 7 replies - 1 through 7 (of 7 total)

Thread Starter beltanconsultancy
(@thetraininglady)

4 years, 9 months ago

P.S. I have deactivated all plugins and only activated this one, still doesn’t load. I have also changed themes to Twenty Twenty theme and still doesn’t load. Changed website to Astra theme now but still not working.

Support Ole
(@trsupsys)

4 years, 9 months ago

Hi, @thetraininglady
Thank you for contacting us regarding your issue!
We can’t reproduce this issue on default theme and wordpress 5.8
https://puu.sh/HZJ8g/240dcabc34.gif
Please contact us through our
internal support.
We will help you to solve the problem.

Best regards,
Supsystic Support Team
simondevon
(@simondevon)

4 years, 9 months ago
Did you manage to find the fix? Mine also stopped working a few weeks ago with the exact same issue. 1.15.1 works but the moment I upgrade I no longer have preview images so the page looks blank.

Since updating WordPress to the latest version, I can also no longer upload any images to the gallery.
- This reply was modified 4 years, 9 months ago by simondevon.
Support Ole
(@trsupsys)

4 years, 9 months ago

@simondevon
Pls try disable LazyLoad option in Galery Settings.

Best regards,
Ole

simondevon
(@simondevon)

4 years, 9 months ago

Hi Ole,

That instantly fixed both issues. Thank you!

Support Ole
(@trsupsys)

4 years, 9 months ago

You are welcome!
Get back to us if you’ll need our help again.

Best regards,
Ole

Thread Starter beltanconsultancy
(@thetraininglady)

4 years, 8 months ago

Yes turning off the lazy load has fixed the issue.