Hi @tsmallswp 👋
This kind of problem is usually caused by a conflict with your theme or with another plugin.
The best way to determine this is to:
- Temporarily switch your theme to Storefront
- Disable all plugins except for WooCommerce
- Update WooCommerce
If you’re not seeing the same problem after completing the conflict test, then you know the problem was with the plugins and/or theme you deactivated. To figure out which plugin is causing the problem, reactivate your other plugins one by one, testing after each, until you find the one causing conflict. You can find a more detailed explanation on how to do a conflict test here.
Let us know how it goes! 🙂
Thanks when I get the chance and troubleshoot and report back.
Excellent! Please keep us posted, we will be more than happy to help moving forward. 🙂
Hi @tsmallswp,
It’s been a while so we were just checking in to see if you had any updates regarding the issue.
Thanks.
Hi,
We’ve not heard back from you in a while, so I’m marking this thread as resolved. Hopefully, you were able to find a solution to your problem!
If you have further questions, please feel free to open a new topic.
Thanks.
