• Resolved +ES

    (@evelynmsdesigngraphicscom)


    Hello+

    I have an issue with my Shop Manager Level not being able to Preview New Product Pages. I did reach out to my Theme Author and they said it was a Woocommerce Issue. I did reach out to Woocommerce and they told me to test by de-activating all plugins and re-activating them one at a time to see if any of them are conflicting with the Woocommerce Plugin. I did exactly that and discovered that this Popup Builder Plugin is causing my issue…So, I am reaching out to you – here are the details about my issue:

    I have been successfully using the Shop Manager Level for quite some time until now… I suddenly cannot Preview the Product Page we just created (or drafted or saved). When logged in as Shop Manager this level of access needs to be able to Make New Product Pages and Update Existing Product Pages. I login > add new product > make the title & add some content > draft > Preview… Does not go to the Preview of the Product Page just created (instead it just goes to our Home Page). Then I logged in as Admin Level and went through the exact same process and the Preview went to the Preview Page of the Product I just created (as expected).

    After I deactivated this Popup Builder Plugin I was able to successfully Preview my saved/drafted and/or published Product Page in my Shop Manager Level. So that seems to confirm the issue is something between this plugin and the woocommerce plugin both being active at the same time.

    I am using Popup Builder Plugin v 3.84…. I don’t know what additional information you need from me….Please advise.

    Thank you, +ES

Viewing 14 replies - 1 through 14 (of 14 total)
Viewing 14 replies - 1 through 14 (of 14 total)

The topic ‘This Plugin Has an Issue with Woocommerce’ is closed to new replies.