Woocommerce Recently added products not showing
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Hi
I have added new products to my woocom shop and they do show up on my shop page, but they do not show up under my ‘Recently Added’ tab on my homepage for some reason. The products that are showing is still the old products, it is almost like it is not updating. Any idea how i can fix this? I have made sure that this is not a hidden product and visibility is set for shop and search
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Hi @natashasmith,
That can be due to a caching plugin. If you have any installed please temporarily disable it. However, to further check can you please share your System Status? You can find it via WooCommerce > Status. Select “Get system report” and then “Copy for support”. Once you’ve done that, paste it here in your response.
Thanks.
Hi Mirko. @rainfallnixfig
I don’t have a cache plugin installed.
Here is the system status report.
### WordPress Environment ### WordPress address (URL): https://amorganic.co.za Site address (URL): https://amorganic.co.za WC Version: 3.7.1 REST API Version: ✔ 1.0.2 Log Directory Writable: ✔ WP Version: ❌ 5.6.4 - There is a newer version of WordPress available (5.7.2) WP Multisite: – WP Memory Limit: 256 MB WP Debug Mode: – WP Cron: ✔ Language: en_US External object cache: – ### Server Environment ### Server Info: Apache PHP Version: 7.4.20 PHP Post Max Size: 32 MB PHP Time Limit: 90 PHP Max Input Vars: 2500 cURL Version: 7.52.1 OpenSSL/1.0.2u SUHOSIN Installed: – MySQL Version: 5.5.5-10.4.20-MariaDB-1:10.4.20+maria~stretch Max Upload Size: 32 MB Default Timezone is UTC: ✔ fsockopen/cURL: ✔ SoapClient: ✔ DOMDocument: ✔ GZip: ✔ Multibyte String: ✔ Remote Post: ✔ Remote Get: ✔ ### Database ### WC Database Version: 3.7.1 WC Database Prefix: am_ MaxMind GeoIP Database: ✔ Total Database Size: 13.84MB Database Data Size: 12.11MB Database Index Size: 1.73MB am_woocommerce_sessions: Data: 0.03MB + Index: 0.02MB + Engine InnoDB am_woocommerce_api_keys: Data: 0.02MB + Index: 0.03MB + Engine InnoDB am_woocommerce_attribute_taxonomies: Data: 0.02MB + Index: 0.02MB + Engine InnoDB am_woocommerce_downloadable_product_permissions: Data: 0.02MB + Index: 0.06MB + Engine InnoDB am_woocommerce_order_items: Data: 0.05MB + Index: 0.02MB + Engine InnoDB am_woocommerce_order_itemmeta: Data: 0.16MB + Index: 0.14MB + Engine InnoDB am_woocommerce_tax_rates: Data: 0.02MB + Index: 0.06MB + Engine InnoDB am_woocommerce_tax_rate_locations: Data: 0.02MB + Index: 0.05MB + Engine InnoDB am_woocommerce_shipping_zones: Data: 0.02MB + Index: 0.00MB + Engine InnoDB am_woocommerce_shipping_zone_locations: Data: 0.02MB + Index: 0.05MB + Engine InnoDB am_woocommerce_shipping_zone_methods: Data: 0.02MB + Index: 0.00MB + Engine InnoDB am_woocommerce_payment_tokens: Data: 0.02MB + Index: 0.02MB + Engine InnoDB am_woocommerce_payment_tokenmeta: Data: 0.02MB + Index: 0.03MB + Engine InnoDB am_woocommerce_log: Data: 0.02MB + Index: 0.02MB + Engine InnoDB am_aiowps_events: Data: 0.02MB + Index: 0.00MB + Engine InnoDB am_aiowps_failed_logins: Data: 5.52MB + Index: 0.00MB + Engine InnoDB am_aiowps_global_meta: Data: 0.02MB + Index: 0.00MB + Engine InnoDB am_aiowps_login_activity: Data: 0.05MB + Index: 0.00MB + Engine InnoDB am_aiowps_login_lockdown: Data: 0.11MB + Index: 0.00MB + Engine InnoDB am_aiowps_permanent_block: Data: 0.02MB + Index: 0.00MB + Engine InnoDB am_commentmeta: Data: 0.02MB + Index: 0.03MB + Engine InnoDB am_comments: Data: 0.06MB + Index: 0.09MB + Engine InnoDB am_links: Data: 0.02MB + Index: 0.02MB + Engine InnoDB am_options: Data: 2.20MB + Index: 0.06MB + Engine InnoDB am_postmeta: Data: 1.52MB + Index: 0.38MB + Engine InnoDB am_posts: Data: 1.52MB + Index: 0.14MB + Engine InnoDB am_revslider_css: Data: 0.13MB + Index: 0.00MB + Engine InnoDB am_revslider_layer_animations: Data: 0.02MB + Index: 0.00MB + Engine InnoDB am_revslider_navigations: Data: 0.02MB + Index: 0.00MB + Engine InnoDB am_revslider_sliders: Data: 0.02MB + Index: 0.00MB + Engine InnoDB am_revslider_slides: Data: 0.05MB + Index: 0.00MB + Engine InnoDB am_revslider_static_slides: Data: 0.02MB + Index: 0.00MB + Engine InnoDB am_termmeta: Data: 0.02MB + Index: 0.03MB + Engine InnoDB am_terms: Data: 0.02MB + Index: 0.03MB + Engine InnoDB am_term_relationships: Data: 0.02MB + Index: 0.02MB + Engine InnoDB am_term_taxonomy: Data: 0.02MB + Index: 0.03MB + Engine InnoDB am_usermeta: Data: 0.09MB + Index: 0.09MB + Engine InnoDB am_users: Data: 0.02MB + Index: 0.05MB + Engine InnoDB am_wc_download_log: Data: 0.02MB + Index: 0.03MB + Engine InnoDB am_wc_product_meta_lookup: Data: 0.02MB + Index: 0.09MB + Engine InnoDB am_wc_tax_rate_classes: Data: 0.02MB + Index: 0.02MB + Engine InnoDB am_wc_webhooks: Data: 0.02MB + Index: 0.02MB + Engine InnoDB am_yith_wcwl: Data: 0.02MB + Index: 0.02MB + Engine InnoDB am_yith_wcwl_lists: Data: 0.02MB + Index: 0.06MB + Engine InnoDB ### Security ### Secure connection (HTTPS): ✔ Hide errors from visitors: ✔ ### Active Plugins (21) ### All In One WP Security: by Tips and Tricks HQ Peter Petreski Ruhul Ivy – 4.4.8 Colibri Interactive Portfolios: by Colibri Interactive – 1.0 Colibri Interactive Shortcodes: by Colibri Interactive – 1.0 Colibri Interactive Testimonials: by Colibri Interactive – 1.0 Classic Editor: by WordPress Contributors – 1.6 Contact Form 7: by Takayuki Miyoshi – 5.4.1 Disable New User Notifications: by Thomas Griffin – 2.0.0 WPBakery Visual Composer: by Michael M - WPBakery.com – 4.12 Regenerate Thumbnails: by Alex Mills (Viper007Bond) – 3.1.5 Slider Revolution: by ThemePunch – 5.4.8.3 Simple Maintenance Mode: by Jeff Bullins – 1.05 SSL Insecure Content Fixer: by WebAware – 2.7.2 Widget Importer & Exporter: by ChurchThemes.com – 1.6 PayGate PaySubs plugin for WooCommerce: by PayGate (Pty) Ltd – 1.0.2 – Not tested with the active version of WooCommerce WooCommerce Virtual Card Services Gateway: by WooThemes – 1.1.6 – Not tested with the active version of WooCommerce WooCommerce Grid / List toggle: by jameskoster – 1.2.1 – Not tested with the active version of WooCommerce WooCommerce Shortcodes: by WooThemes Claudio Sanches – 1.0.0 – Not tested with the active version of WooCommerce WooCommerce: by Automattic – 3.7.1 – 5.4.1 is available WordPress Importer: by wordpressdotorg – 0.6.4 WP Force SSL: by WebFactory Ltd – 1.57 YITH WooCommerce Wishlist: by YITH – 3.0.20 ### Inactive Plugins (4) ### Akismet Anti-Spam: by Automattic – 4.1.9 Hello Dolly: by Matt Mullenweg – 1.7.2 WooCommerce Helper: by WooCommerce – 1.7.2 – Not tested with the active version of WooCommerce – Network enabled WPS Hide Login: by WPServeur NicolasKulka wpformation – 1.8.5 ### Settings ### API Enabled: ✔ Force SSL: ✔ Currency: ZAR (R) Currency Position: left Thousand Separator: , Decimal Separator: . Number of Decimals: 2 Taxonomies: Product Types: external (external) grouped (grouped) simple (simple) variable (variable) Taxonomies: Product Visibility: exclude-from-catalog (exclude-from-catalog) exclude-from-search (exclude-from-search) featured (featured) outofstock (outofstock) rated-1 (rated-1) rated-2 (rated-2) rated-3 (rated-3) rated-4 (rated-4) rated-5 (rated-5) Connected to WooCommerce.com: – ### WC Pages ### Shop base: #7 - /shop/ Cart: #249 - /cart/ Checkout: #9 - /checkout/ My account: #10 - /my-account/ Terms and conditions: #357 - /terms-conditions/ ### Theme ### Name: Organic Web Shop Child Version: 1.0 Author URL: http://colibri-interactive.com Child Theme: ✔ Parent Theme Name: Organic Web Shop Parent Theme Version: 3.2 Parent Theme Author URL: http://www.colibri-interactive.com/ WooCommerce Support: ✔ ### Templates ### Overrides: organicwebshop/woocommerce/archive-product.php organicwebshop/woocommerce/cart/cross-sells.php organicwebshop/woocommerce/cart/mini-cart.php organicwebshop/woocommerce/content-product.php organicwebshop/woocommerce/content-product_cat.php organicwebshop/woocommerce/content-single-product.php organicwebshop/woocommerce/content-widget-product.php organicwebshop/woocommerce/loop/add-to-cart.php organicwebshop/woocommerce/loop/sale-flash.php organicwebshop/woocommerce/single-product/add-to-cart/simple.php organicwebshop/woocommerce/single-product/add-to-cart/variable.php organicwebshop/woocommerce/single-product/meta.php organicwebshop/woocommerce/single-product/price.php organicwebshop/woocommerce/single-product/product-image.php organicwebshop/woocommerce/single-product/rating.php organicwebshop/woocommerce/single-product/related.php organicwebshop/woocommerce/single-product/review.php organicwebshop/woocommerce/single-product/short-description.php organicwebshop/woocommerce/single-product/tabs/additional-information.php organicwebshop/woocommerce/single-product/tabs/description.php organicwebshop/woocommerce/single-product/title.php organicwebshop/woocommerce/single-product/up-sells.php organicwebshop/woocommerce/single-product-reviews.php organicwebshop/woocommerce/single-product.php ### Action Scheduler ### Complete: 2 Oldest: 2021-06-21 14:23:04 +0000 Newest: 2021-07-06 10:08:14 +0000 Pending: 0 Oldest: – Newest: – Canceled: 0 Oldest: – Newest: – In-progress: 0 Oldest: – Newest: – Failed: 0 Oldest: – Newest: –-
This reply was modified 4 years, 9 months ago by
natashasmith.
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This reply was modified 4 years, 9 months ago by
natashasmith.
Hi @natashasmith,
Thanks for the System Status.
WordPress version is outdated so I’d recommend updating to the latest version. You’ll want to have a full backup in place before updating.
I can also see that you have template overrides from your child theme, so you’ll want to try and check out if the same issue happens when switching to a default theme like Storefront.
For more detailed instructions about conflict testing, check out this – How to test for plugin and theme conflicts.
Please let us know how that goes.
Hi there,
It’s been a while since we heard from you, so I’m marking this thread as resolved.
Hopefully, you’ve been able to resolve this, but if you haven’t, please open up a new topic and we’ll be happy to help out.
Thanks.
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This reply was modified 4 years, 9 months ago by
The topic ‘Woocommerce Recently added products not showing’ is closed to new replies.