Cannot remove product from cart

  • Resolved Atik

    (@onlinetravelgear)


    4 years, 10 months ago

    Hi team,

    I’m not able to delete two products from my cart. I’m logged in from the admin panel.
    There is also a small arrow right before the product title and just before the title “test” is written. I’m not sure what this could be? Initially I thought this could be a user name but the user that I’m logged in from is “webovaa” and not “test”.
    Some help would be appreciated. Thanks

    Screenshot

    The page I need help with: [log in to see the link]

Viewing 4 replies - 1 through 4 (of 4 total)
  • Plugin Support abwaita a11n

    (@abwaita)

    4 years, 10 months ago

    Hi @onlinetravelgear,

    I checked your site and it seems that the “test” text is no longer there:


    Link to image: https://snipboard.io/G4YA9F.jpg

    Just to check, are you still facing the issue on your side?

    If the issue is still present, you could start with a conflict test to see if you can identify the cause.

    Thanks.

    Thread Starter Atik

    (@onlinetravelgear)

    4 years, 10 months ago

    Hi @abwaita

    For new users it is working fine. The issue is just for one logged in admin user.

    Plugin Support abwaita a11n

    (@abwaita)

    4 years, 10 months ago

    Thanks for getting back.

    There could be a tool or custom code adding that text when a user is logged in.

    I’d suggest doing the conflict test to see if you can narrow down to the cause.

    Let us know how the test goes.
    Thanks.

    Plugin Support abwaita a11n

    (@abwaita)

    4 years, 10 months ago

    Hi,
    We’ve not heard back from you in a while, so I’m marking this thread as resolved. Hopefully, you were able to find a solution to your problem!

    If you have further questions, please feel free to open a new topic.

    Thanks.

Viewing 4 replies - 1 through 4 (of 4 total)

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