Filter disappear after first selection

  • carleorganisation

    (@carleorganisation)


    4 years, 10 months ago

    Hello,

    I have a problem with the plugin. I select the Multiselect option. But actually, as soon as I click on one filter element, it shows me the result, so I don’t have an option to select more filters. As well, once the result is shown, the filter options simply disappear from the side bar.

    Any idea of what could be the issue ?

    Thanks

    The page I need help with: [log in to see the link]

Viewing 2 replies - 1 through 2 (of 2 total)
  • Plugin Support Alessio Torrisi

    (@alessio91)

    4 years, 10 months ago

    Hi there,
    do you use cache on your site? If yes, please try empty that and check again.
    I suggest you also to access on WooCommerce -> Status -> Tools and click on “Term counts” button.
    Let us know.

    tfaltys

    (@tfaltys)

    4 years, 10 months ago

    Hello, I have the same exact issue. I didn’t have this problem before a recent update (last couple of days I updated a bunch of plugins). I tried the term counts and clearing cache but those didn’t seem to do anything. My site: https://www.zimjuspeks.lv/veikals/

Viewing 2 replies - 1 through 2 (of 2 total)

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