• Resolved j5p

    (@jooseprasmus)


    Hello! I am currently using Lite version and default template. After doing several test purchases at soon-to-be-opened eCommerce shop, I still receive the most basic (ugly) WooCommerce email template with no PDF Invoices attachment included. Probable fault might be because of WP Memory Limit which has red flag at status panel, showing “WordPress: 40M, PHP: 512M”. This error remains a mystery to me because I checked php.ini at cPanel and it has a required limit set: memory_limit = 512M.

    Am I missing something?
    Also no disabled statuses entered at invoice tab. Additionaly using WP Mail STMP plugin (which shouldn’t be the issue because it was installed after mentioned test purchases).

    The page I need help with: [log in to see the link]

Viewing 3 replies - 1 through 3 (of 3 total)
  • Plugin Contributor Yordan Soares

    (@yordansoares)

    Hello @jooseprasmus,

    Please check if you are already attaching the invoices to the WooCommerce email notifications under WooCommerce > PDF Invoices > Documents > Invoice:

    A screenshot that display the Attach to setting for PDF documents

    Here you can check the email notifications in which you want to attach your invoices. Please note that the invoice attachment implies the creation of the invoices, for that reason it’s recommended to create an invoice just when you receive the payment, those are by default the Processing and Completed order statuses.

    On the other hand, to increase the WP Memory Limit, you just need to add this line in your wp-config.php file (located in the root directory of your WordPress installation), before the line that says “Happy publishing” (or “Happy Blogging”):

    /* Increase the WP memory limit to 256MB */ 
    define('WP_MEMORY_LIMIT', '256M');

    Let me know if it works 🙂

    Thread Starter j5p

    (@jooseprasmus)

    Hello @yordansoares,

    Both of your tips worked out fine 🙂
    Thank you for your time!

    Plugin Contributor Yordan Soares

    (@yordansoares)

    Hello @jooseprasmus,

    I’m glad to know that it worked!

    If you don’t mind and have the time, do you think you could leave us a review?

    Thanks in advance and all the best with your store!

Viewing 3 replies - 1 through 3 (of 3 total)

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