Hi there 👋
To change the refund date of an order, you should do it by going to that specific order, changing the date created, and then updating that order. This will send a receipt/invoice with the date that you selected. Here is a screenshot:
https://www.screencast.com/t/YqYzYPW1nU3
The customer will receive an email with the date you set.
I hope that helps!
Thank you for the reply.
Date order should stay the same, for example 21 May 2021. And now I would like to change the refund date from 23 June 2021 to 01 June 2021 when it actually happened. I need it for correct accounting.
Thanks
The procedure I previously shared with you will not modify the date on the Order Details page, but it will only send an email to the customer with the new day set.
That being said, I’ve to say that at the moment, there’s no default option for that in WooCommerce, and setting that as the default would require quite a bit of additional coding. Please kindly note that this requires some custom coding – which goes beyond the scope of support we can provide in this forum.
If you do require more help with the actual coding, we’d recommend you hire a developer who can take a look at this, quote you for their services, and help you add this feature to your site. Again, we’d recommend getting in touch with a web developer or one of the customization experts listed at https://woocommerce.com/customizations/.
Cheers!
laceyrod
(@laceyrod)
Automattic Happiness Engineer
Hi there,
Since we haven’t heard back from you, and this thread has been inactive for a bit, I’m going to mark it as Resolved now for the overall health of the forums. Please feel free to open a new one if you have any further questions.
Cheers!
