Tim
(@tneville)
Hi @fegdeed,
Please include your Post SMTP diagnostics log in your next reply and I’ll have a look at this for you.
Kind Regards,
Tim
Hello @tneville, the log is below. Thank you.
smtp:tls:plain://mail.mydomain.com:587
220 mail.mydomain.com ESMTP Postfix
EHLO mydomain.com
250-mail.mydomain.com
250-PIPELINING
250-SIZE 15728640
250-ETRN
250-STARTTLS
250-ENHANCEDSTATUSCODES
250-8BITMIME
250 DSN
STARTTLS
220 2.0.0 Ready to start TLS
EHLO mydomain.com
HELO mydomain.com
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This reply was modified 4 years, 11 months ago by
fegdeed.
Also I get this on chrome notification
5.7.0 Must issue a STARTTLS command first
Tim
(@tneville)
Hi @fegdeed,
Apologies for delayed reply. Can you try setting authentication to login instead of plain? Thanks!
Kind Regards,
Tim
Hi @tneville,
No worries, I tried that, still the same issue.
My email server is hosted on a different server from my WordPress site, however, on my WordPress site openssl.cafile and capath both has no value, could that be the issue?
https://ibb.co/dth6zf5
Thank you.
Kind regards.
Tim
(@tneville)
Hi @fegdeed,
Just compared this with some of my servers and this is not needed. Mine do not have values either but work okay for a vast majority of SMTP services.
Have you run a Connectivity Test in Post SMTP? All good?
Kind Regards,
Tim
Hi @tneville,
Yes I did run the connectivity test from the startup wizard, I got
Postman recommends 🔓SMTP with no authentication to host mail.mydomain.com on port 587.
Socket:
🔒 Mandrill API
SMTP - mydomain.com:587
SMTP - mydomain.com:25
🔒 SendGrid API
🔒 Mailgun API
Authentication:
None
Also, when I run the connectivity test by itself, I get
SMTP mail.mydomain.com:587 Open SMTP mydomain.com Yes No No No No
It shows Yes under None and No for the remaining including Login.
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This reply was modified 4 years, 10 months ago by
fegdeed.