Hi @multigold99,
You’ll first want to check if there’s a theme/plugin conflict affecting the functioning of the filter.
Kindly do the test as explained here to see if anything comes up: https://docs.woocommerce.com/document/how-to-test-for-conflicts/
Let us know how it goes.
Thanks.
Hi @multigold99,
We’ve not heard back from you in a while, so we’re just checking whether you were able to try the above conflict test and whether anything came up.
We’ll be happy to get an update on this.
Thanks.
Hi,
This thread has been inactive for a while, so I’m marking it as resolved. Hopefully, you were able to find a solution to your problem!
If you have further questions, please feel free to open a new topic.
Thanks.