• Resolved herluxurywellness

    (@herluxurywellness)


    Hi, I was wondering if any could help with this.

    I bought the woocommerce membership plugin. I am trying to configure it, so restriction only applies to posts, not restricting podcast episodes (which is self-hosted) or pages, leaving them to be viewed by non-members.

    Is there a way that it can be done?

    Many thanks

    Clarissa

Viewing 7 replies - 1 through 7 (of 7 total)
  • Plugin Support Cara

    (@dcka)

    Hi, Clarissa @herluxurywellness!

    I bought the woocommerce membership plugin.

    Can you let us know the exact plugin you purchased? Was it perhaps this one: WooCommerce Memberships?

    If you’ll send us a link to the plugin you purchased, that would be helpful too. The reason I ask is that this forum supports the core WooCommerce functionality, but we’d be happy to help point you towards specialized support for the plugin you have.

    Plugin Support Gabriel – a11n

    (@gabrielfuentes)

    Since it’s been a while since we last heard back from you, I’m going to mark this thread resolved.

    Hopefully, you were able to find a solution to your problem! If you have further questions, please feel free to open a new topic.

    Cheers! 🙂

    Thread Starter herluxurywellness

    (@herluxurywellness)

    Hi Gabriel, thank you for your message.

    I did reply to your message on the same evening, as the issue is still unresolved. I would still very much appreciate some help with the matter.

    Do you have an email so I could contact you? Many thanks

    Kind regards

    Clarissa

    Plugin Support Cara

    (@dcka)

    Hi Clarissa @herluxurywellness,

    I don’t think we received a reply from you in this forum thread at least. Can you clarify again, do you have this Memberships plugin: WooCommerce Memberships?

    If not, can you send us a link to the exact one you have? You can also check under WP Admin > Plugins for the exact name of the plugin and share it with us here.

    Thread Starter herluxurywellness

    (@herluxurywellness)

    Hi, thank you for your reply.

    Yes it is definitely WooCommerce Memberships, i have version 1.21.6 by SkyVerge. I’m not sure which link I should retrieve.

    Thanks for your time.

    Kind regards

    Clarissa

    Plugin Support Cara

    (@dcka)

    Hi again Clarissa @herluxurywellness,

    Yes it is definitely WooCommerce Memberships, i have version 1.21.6 by SkyVerge. I’m not sure which link I should retrieve.

    Thanks for confirming! In this case, you can reach out to SkyVerge for support by following these steps:

    1. Log in to your WooCommerce.com account you used to purchase WooCommerce Memberships
    2. Head to WooCommerce.com > My Account > Support
    3. Make sure to select “Help with my purchased products” and WooCommerce Bookings so that your request is directly sent to SkyVerge

    Please let me know if you run into any issues with that!

    Thread Starter herluxurywellness

    (@herluxurywellness)

    Ok brilliant, I will try that method today, thank you.

Viewing 7 replies - 1 through 7 (of 7 total)

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