Pop-up is not displayed

  • Resolved u1000042312

    (@u1000042312)


    4 years, 12 months ago

    After installing the plugin and creating a pop-up, it is not displayed on the site. Disabled caching plugin but it didn’t help.
    I opened the site in incognito mode – it is not displayed.
    In the settings of the pop-up window itself, I did not specify to close it after a certain number of times.
    At the same time, in analytics, when the page is reloaded, a pop-up view is added.

    The page I need help with: [log in to see the link]

Viewing 2 replies - 1 through 2 (of 2 total)
  • Plugin Author Brave

    (@getbrave)

    4 years, 12 months ago

    @u1000042312 Just checked your site. Looks like the popup elements are not being rendered. Probably becuase the plugin is throwing an error somewhere due to a conflict. Can you please send your php error log file to contact @ getbrave.io so we can figure out whats breaking it? Also, try disabling all other plugins and see if it shows up.

    Thanks

    • This reply was modified 4 years, 12 months ago by Brave.
    Thread Starter u1000042312

    (@u1000042312)

    4 years, 12 months ago

    @getbrave There really was a conflict with another plugin. Disabled plugin Easy modal – now everything works. Thank you!

Viewing 2 replies - 1 through 2 (of 2 total)

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