Hi @tanner96,
Thanks for writing in!
The reason that we don’t pass HTML fields, Section Divider fields, or descriptions (the second two of which are essentially HTML fields) is that these areas allow full HTML, which means it will be common for them to contain things that will break email notifications or cause delivery problems.
However, we do have a filter that will allow you to include non-input fields in your emails. Here’s our tutorial with all of the details, plus the code you’d need.
We also have a helpful tutorial with details on how to add custom code like this to your site (for an especially easy option, I recommend the Code Snippets plugin option).
Or if you’d prefer to avoid PHP, you could consider modifying the body of your notifications to include the text you need. You could do this by building out the notification content in a more customized way using regular text, HTML, and Smart Tags. In case it helps, here’s a couple of screenshots of an example:
– Message Setup
– Email Received
This option probably provides the most control, since you can pick and choose exactly which details you’d like included in your notification.
I apologize if this isn’t quite what you were looking for, but hopefully one of these ideas could work for you.
Thanks!
This is perfect, thank you for the solutions! You may now close this ticket
