• Resolved clintmccaskill

    (@clintmccaskill)


    Hello, I’ve just installed, activated the plugin.
    I did the import, tried twice, but got the “504 Gateway Time-out” error.
    Any ideas? I’m afraid to try over and over, does it duplicate posts?
    thank you.

    if needed the feed i’m trying to import is: https://feeds.megaphone.fm/secretstowinbig

    • This topic was modified 5 years ago by clintmccaskill. Reason: added feed URL

    The page I need help with: [log in to see the link]

Viewing 3 replies - 1 through 3 (of 3 total)
  • Plugin Author SecondLineThemes

    (@secondlinethemes)

    Hi @clintmccaskill,

    Thanks for using our plugin!
    Basically some web hosts don’t allocate enough resources to your server so the import may crash if you run it on a very long feed.

    There are a few ways to resolve this –

    1. You can run the importer multiple times until it finishes all posts. If it fails after 30 episodes, run it a couple more times and you’ll be all set with your feed of ~100 episodes.

    2. You can try to increase your server’s memory and timeout limits, and ensure you use PHP 7.3 or above. This should improve performance and stability.

    3. You can run the import without importing the images. This is the part that takes the most time in the imports, assuming there are large/unique featured images for each episode.

    Please let me know if you have any other questions!

    Thread Starter clintmccaskill

    (@clintmccaskill)

    Thanks for the reply!

    I increased the server timeout (added ‘set_time_limit(3000);’ to wp-config)
    and re-imported (there were only 8 left by the third import) and it completed.

    Thanks again!

    Plugin Author SecondLineThemes

    (@secondlinethemes)

    Perfect! Let us know if you have any other questions, we’d love to help out.
    Basically from now on, you’ll only have 1 or 2 episodes to import each time, so it should never fail with those numbers.

Viewing 3 replies - 1 through 3 (of 3 total)

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