Cannot connect to POP3 server

  • Resolved reseaupommierpfi

    (@reseaupommierpfi)


    5 years ago

    Hi,

    About two weeks ago, Postie stopped working. We have contacted the hosting company and they say things are working fine on their end. I checked with the AOL FAQ and our Postie settings should be ok. I also tried Postie with all other plugins deactivated, but this did not solve the problem.

    Here is the error message we get when testing:

    Unable to connect. The server said:
POP3 - Could not connect to POP3 server pop.aol.com on port 995. Array
(
    [0] => -ERR [SYS/TEMP] Server error - Please try again later.
)

    I am aware a similar topic was resolved a couple of days ago, but as our hosting company claims the telnet test was successful, I must say that at this point, I do not really know where I should look to find a solution. Thanks for any help you can provide!

    Jonathan

Viewing 4 replies - 1 through 4 (of 4 total)
  • Plugin Author Wayne Allen

    (@wayneallen-1)

    5 years ago

    Not sure I can add much here. The message is what Postie receives from the email server.

    You could try connecting to a non-AOL email account.

    Thread Starter reseaupommierpfi

    (@reseaupommierpfi)

    5 years ago

    Hi Wayne,

    I tried with Hotmail and it worked. It seems the problem lies with AOL and our settings.

    I found something about AOL’s security settings yesterday that might lead to a solution. I will look further into it and post about the outcome tomorrow.

    Jonathan

    Thread Starter reseaupommierpfi

    (@reseaupommierpfi)

    4 years, 12 months ago

    Hi again,

    The problem has been resolved.

    Here’s what had to be done:
    – once logged in to AOL Mail, click Options > Account Info;
    – from the Account Security tab, click app password;
    – in the pop up, select Other App from the menu;
    – once the password is generated, copy it in Mail Password from the Postie settings.

    Thanks for leading me towards the solution!

    Jonathan

    Plugin Author Wayne Allen

    (@wayneallen-1)

    4 years, 12 months ago

    Thanks for the update

Viewing 4 replies - 1 through 4 (of 4 total)

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