error while updating plugins

  • Resolved DannyG

    (@dannygarcia1971)


    5 years ago

    Hi,

    Every time I try to update any of my plugins I receive the following error:

    Sorry, you are not allowed to access this page.

    The URL looks like this:
    /wp-admin/admin.php?page=WPvivid&auto_backup=1&backup=plugin&slug=wp-file-manager/file_folder_manager.php

    I have “Auto-backup before updating” ENABLED in WPvivid Backup plugin.

    When I disable wpvivid plugin I can successfully update any plugin.

    Wondering if there is a conflict between LiteSpeed cache plugin and WPvivid Backup plugin? Is there any way to fix this issue?

    WPvivid Backup support couldn’t help with this issue.

    I have the latest version of LiteSpeed cache plugin installed, while this issue didn’t exist in previous version of LiteSpeed cache plugin.

    Thanks in advance!

    P.S. I tried to clean cache and restart the lsws server but the issue still exists.

    • This topic was modified 5 years ago by DannyG.
    • This topic was modified 5 years ago by DannyG.
Viewing 4 replies - 1 through 4 (of 4 total)
  • Plugin Support qtwrk

    (@qtwrk)

    5 years ago

    Hi,

    When I disable wpvivid plugin I can successfully update any plugin.

    what if you disable LSCWP, but keep that plugin enabled , does it work ?

    Best regards,

    Thread Starter DannyG

    (@dannygarcia1971)

    5 years ago

    qtwrk, thanks for your response, really appreciate it.

    I receive the same error even when I disable LSCWP and implement the following commands:
    rm -rf /usr/local/lsws/cachedata/*
    systemctl restart lsws

    Plugin Support qtwrk

    (@qtwrk)

    5 years ago

    Hi,

    well , if the issue has nothing to do with LiteSpeed Cache plugin , then I am not sure what I can help you further here

    Best regards,

    Thread Starter DannyG

    (@dannygarcia1971)

    5 years ago

    You were right, WPvivid fixed it and updated their plugin so there’s no issue now.

Viewing 4 replies - 1 through 4 (of 4 total)

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  • 4 replies
  • 2 participants
  • Last reply from: DannyG
  • Last activity: 5 years ago
  • Status: resolved