UpdraftPlus Restore failed

Resolved

(@sloba88)

I have problem to restore last backup with plugin UpdraftPlus, this is error:

Unpacking backup... (backup_2021-05-05-1828_mysite_doo_d7d313468c73-others.zip, 6.4 MB)
Unzip progress: 569 out of 569 files (24.5 MB, index.php-old)
Move /home/mysite/public_html/wp-content/languages -> /home/mysite/public_html/wp-content/languages-old: Failed. Destination Directory UID=1278, GID=1283. Effective/real user IDs of the current process: 1278/1278. Effective/real group IDs of the current process: 1283/1283.
Error message: Could not move old files out of the way. You should check the file ownerships and permissions in your WordPress installation (/home/mysite/public_html/wp-content/languages)
Restore failed...

Move /home/mysite/public_html/wp-content/languages -> /home/mysite/public_html/wp-content/languages-old: Failed. Destination Directory UID=1278, GID=1283. Effective/real user IDs of the current process: 1278/1278. Effective/real group IDs of the current process: 1283/1283.

some help, thanks.

Viewing 1 replies (of 1 total)

Plugin Contributor bcrodua
(@bcrodua)

4 years, 11 months ago

Hi,

It appears to be a file permission/ownership issue, meaning UpdraftPlus or WordPress does not have the correct read or write permission to a certain folder or file.

The following article on Smashing Magazine is a good guide as to the file permissions/ownerships that are required for WordPress: https://www.smashingmagazine.com/2014/05/proper-wordpress-filesystem-permissions-ownerships/#file-and-folder-ownership-for-wordpress

Another cause could be there is not enough space on your server, so please check on that as well.

Regards,
Bryle

Viewing 1 replies (of 1 total)

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